Sofia Valdes Gillespie
Madison,WI
Summary
Warm, friendly and knowledgeable General Merchandise Clerk creates outstanding customer experience through stocking, pricing and displaying general merchandise items and assisting customers with product inquiries. Establishes and maintains safe and clean environment that encourages customers to return. Assists in reaching sales and profit goals and monitors quality assurance standards to deliver excellent customer service.
Overview
5
5
years of professional experience
Work History
General Merchandise/Beauty Clerk
Hyvee
Madison, United States
05.2022 - Current
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
- Executed revised sales plans and reset zones to incorporate new merchandise.
- Completed efficient weekly pricing changes for general merchandise categories.
Wall Coverings Sales Representative
Menards
Madison, United States
05.2020 - 01.2022
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Provided general product information to customers
Server
RG Huston
Madison, WISCONSIN
11.2018 - 02.2020
- Upsold high-profit items such as appetizers and seasonal goods
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Open and Close procedures
Education
Bachelor of Science - Life Science Communication
University of Wisconsin - Madison
Madison, WI12.2023
Skills
- Customer Needs Assessments
- Production Targets
- Effective Customer Communication
- Needs Assessment
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Interpretation and Translation Services (Some Spanish)
Languages
Spanish
Professional Working
Timeline
General Merchandise/Beauty Clerk
Hyvee
05.2022 - Current
Wall Coverings Sales Representative
Menards
05.2020 - 01.2022
Server
RG Huston
11.2018 - 02.2020
Bachelor of Science - Life Science Communication
University of Wisconsin - Madison
Similar Profiles
Catherine McLeishCatherine McLeish
Cashier at HyveeCashier at Hyvee
Chase FlaskeyChase Flaskey
Hyvee Gas Station at HyveeHyvee Gas Station at Hyvee
Brylee RobertsBrylee Roberts
Produce Clerk at HyveeProduce Clerk at Hyvee
BISHOP MARTINBISHOP MARTIN
Courtesy Clerk at HyveeCourtesy Clerk at Hyvee
Jim DalyJim Daly
Warehouse Manager at Standard Electric Supply CoWarehouse Manager at Standard Electric Supply Co