Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sofia DANIELA Ruiz Rizo

Las Vegas,NV

Summary

Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills.

Overview

7
7
years of professional experience

Work History

Insurance Sales Agent

DH Capital Realty
05.2021 - Current
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Followed up promptly with interested clients to close sales.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Developed sales strategies to increase sales of insurance policies.

Host

Arizona Charleston Decatur
09.2021 - 03.2023
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Provided patrons with estimated waiting times during peak service hours.

Sales Agent

Boulevard Forniture Outlet
04.2020 - 01.2021
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted call-in customers with questions and orders.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Spoke to customers in native language to increase loyalty and establish relationships.

Waitress

Heminway Bar
05.2017 - 04.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Education

Associate of Science - Medicine (Pre-Medicine)

Faculty of Medical Sciences General Calixto Garcia
Avenida Universidad De La Habana
08.2018

Skills

  • Asset Protection Expertise
  • New Business Development
  • Account Retention
  • Account Management

Accomplishments

  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Spanish
Native or Bilingual

Timeline

Host

Arizona Charleston Decatur
09.2021 - 03.2023

Insurance Sales Agent

DH Capital Realty
05.2021 - Current

Sales Agent

Boulevard Forniture Outlet
04.2020 - 01.2021

Waitress

Heminway Bar
05.2017 - 04.2019

Associate of Science - Medicine (Pre-Medicine)

Faculty of Medical Sciences General Calixto Garcia

Similar Profiles

CREATE PROFILE
Sofia DANIELA Ruiz Rizo