Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Served high customer volumes during special events, nights, and weekends.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Intern
Pediatric Therapy Solutions
08.2022 - 12.2022
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Observe a variety of therapeutic exercises and techniques that develop patients’ fine motor skills, sensory-motor skills, and visual motor skills by interacting with Therapists and patients
Shift Lead
Clean Creations
10.2021 - 11.2022
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Inventoried materials and accepted deliveries on a weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
Retail Sales Associate
The Yard Milkshake Bar
06.2021 - 07.2022
Greeted customers and helped with product questions, selections, and purchases.
Created inviting environment for customers by maintaining store organization and cleanliness.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Used POS system to process sales, returns, online orders, and gift card activations.
Answered questions about store policies and addressed customer concerns.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.