Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sofie Kristiansen

Hallsville,TX

Summary

Enthusiastic and costumer-focused nursing student with a string background in a fast-paced, service-oriented environment. Experienced shift lead at Shivers natural snow, skilled in team coordination, costumer satisfaction, and handling high-volume operations with professionalism. Former team member at a Pilates studio, bringing stenches into client engagements, wellness-focused service, and maintaining a clean, inviting atmosphere, Known for excellent communication, a warm and personable approach, and a sting eye for details-quality that translate shamelessly into delivering exceptional costumer experience in a setting, I am passionate about helping others feel confident, supported, and welcomed.

Overview

2
2
years of professional experience

Work History

Team Member

Club Pilates Franchise LLC
03.2024 - 05.2025
  • Delivered exceptional customer service, enhancing member experience and satisfaction.
  • Assisted in maintaining studio cleanliness and organization, ensuring a welcoming environment for clients.
  • Supported lead instructors during classes, facilitating smooth operations and participant engagement.
  • Implemented efficient scheduling practices, optimizing class attendance and resource allocation.

Shift Lead

Shivers Natural Snow
03.2023 - 04.2025
  • Supervised daily operations, ensuring efficient workflow and staff productivity.
  • Trained new team members on product knowledge and customer service protocols.
  • Monitored inventory levels, coordinating timely restocking to meet customer demand.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction.
  • Manged cash handling, register balancing, and daily opening and closing tasks.
  • Maintained a clean, organized, and welcoming work environment.

Education

Bachelor of Science - Nursing

University of Texas At Tyler
Tyler, TX
08-2026

Skills

  • Customer service
  • Warm, attentive, and personable communicator
  • Teamwork and collaboration
  • Problem-solving

Timeline

Team Member

Club Pilates Franchise LLC
03.2024 - 05.2025

Shift Lead

Shivers Natural Snow
03.2023 - 04.2025

Bachelor of Science - Nursing

University of Texas At Tyler