Sofie Ortega
Harlingen,TX
Summary
Results-driven marketing professional with a Bachelor's degree in Communications and a Minor in Marketing. Proven track record of success in driving brand awareness, fostering customer engagement, and implementing effective marketing strategies. Skilled in strategic planning, content creation, and data analysis. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
3
3
years of professional experience
Work History
Marketing Graphic Designer
Allstate
09.2024 - Current
- Designed print collateral including direct mailers and flyers contributing to successful outreach campaigns.
- Improved social media engagement by designing eye-catching graphics for posts and promotions.
- Edited and enhanced existing artwork and graphics.
- Developed graphics and visual content for social media campaigns.
- Applied color theory and composition techniques to construct appealing designs.
- Cultivated mobile-friendly designs for variety of platforms.
Receptionist
Allstate
08.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Collected check payments, processed transactions and updated relevant records.
STEM Camp Instructor and Recruiter
Elk's Lodge
05.2023 - 07.2023
- Often interacted with campers, parents, and fellow counselors, requiring strong verbal and written communication skills
- Took on leadership roles, guiding activities, resolving conflicts, and coordinating with fellow counselors
- Frequently devised creative activities and solutions to engage campers and address challenges
- Developed strong empathy and understanding of campers' needs and preferences, tailoring activities to meet individual interests and abilities
- Responsible for planning and executing daily activities, managing schedules, and ensuring a smooth operation of the camp
Delivery Driver
Domino's
08.2021 - 11.2022
- Interacted directly with customers, addressing inquiries, providing assistance, and ensuring satisfaction.
- Paid close attention to detail to ensure accurate order fulfillment and timely deliveries
- Adept at managing my time effectively to meet delivery deadlines and optimize routes
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
Bachelor's Degree in Communications -
University of Texas, Rio Grande Valley
Edinburg, TX06.2023
High School Diploma -
The Science Academy of South Texas
Mercedes, TX06-2019
Skills
- Effective written and verbal communication
- Ability to generate innovative ideas
- SEO familiar
- Canva Pro
- Microsoft Office
- Google Suite
- Data-driven decision-making
- Willingness to stay updated with the latest industry trends
- Ability to adapt to changes
- Collaboration with cross-functional teams
- Effective multitasking and meeting deadlines
- Patience and Empathy
- Team Communication
- Customer/Client relations
- Social media graphics
- Marketing media
Timeline
Marketing Graphic Designer
Allstate
09.2024 - Current
Receptionist
Allstate
08.2024 - Current
STEM Camp Instructor and Recruiter
Elk's Lodge
05.2023 - 07.2023
Delivery Driver
Domino's
08.2021 - 11.2022
Bachelor's Degree in Communications -
University of Texas, Rio Grande Valley
High School Diploma -
The Science Academy of South Texas
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