Sofiia Kotova
Palatine,IL
Summary
Dynamic and empathetic professional with proven skills in child supervision and problem-solving, honed through experience as a Babysitter and an Intern at a Hairdressing Salon. Excelled in creating educational activities and streamlining client experiences, demonstrating a strong work ethic and attention to detail. Achieved a significant improvement in client satisfaction and child well-being.
Offering warm and patient demeanor with strong desire to contribute and grow in childcare environment. Brings foundational understanding of child safety and developmental needs while quickly adapting to new caregiving techniques. Ready to use and develop communication and organizational skills in [Desired Position] role.
Overview
2024
2024
years of professional experience
Work History
Babysitter
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Intern
Hairdressing Salon
09.2022 - 09.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Explored new technologies and approaches to streamline processes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Helped streamline client onboarding processes, leading to smoother client experience.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
High School Diploma -
Buffalo Grove High School
1100 W Dundee Rd, Buffalo Grove, IL 6008905-2026
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability and punctuality
- Child supervision
- Attention to detail
- Maintaining safe environment
- Toddler care experience
Languages
English
Professional Working
Polish
Full Professional
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Intern
Hairdressing Salon
09.2022 - 09.2023
Babysitter
High School Diploma -
Buffalo Grove High School
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