Sofi Sargsyan
North Hollywood,CA
Summary
I am a dedicated Economics and Accounting major at UCSB, set to graduate in June 2026. With over two years of customer service and leadership experience as a barista and shift lead, I have honed skills in communication, team management, and multitasking in fast-paced environments. I excel in delivering exceptional customer service, handling transactions, managing inventory, and resolving customer complaints. As a third-year transfer student from LAVC, I bring a strong academic background and an eagerness to apply my skills in a professional setting.
Overview
1
1
year of professional experience
Work History
Shift Lead
It's Boba Time
01.2022 - 03.2023
- Led daily operations, including managing inventory and resolving customer issues to ensure smooth service.
- Trained and supervised team members, boosting performance and meeting team goals.
- Handled transactions and managed cash flow, producing weekly reports for management.
- Oversaw store opening/closing procedures and maintained a clean, organized workspace.
Education
Bachelor of Science - Economics And Accounting
University of California, Santa Barbara
Santa Barbara, CA05-2026
Associate of Science - Business Administration
Los Angeles Valley College
Van Nuys, CA06-2024
Associate of Arts - Economics
Los Angeles Valley College
Van Nuys, CA06-2024
High School Diploma -
North Hollywood High School
5231 Colfax Ave, North Hollywood, CA 9160106.2022
Skills
- Customer Service & Communication
- Inventory Management
- Leadership & Team Collaboration
- Multitasking in High-Pressure Environments
- Problem Solving & Attention to Detail
- Persuasive
- Customer Loyalty
- Problem Solver
Languages
Armenian
Professional Working
Timeline
Shift Lead
It's Boba Time
01.2022 - 03.2023
Bachelor of Science - Economics And Accounting
University of California, Santa Barbara
Associate of Science - Business Administration
Los Angeles Valley College
Associate of Arts - Economics
Los Angeles Valley College
High School Diploma -
North Hollywood High School
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