SOHAILE SALIH
COLUMBUS
Summary
Full-stack developer focused on building simple, useful web applications and interactive systems. I work on both front-end and back-end development, turning ideas into working software through testing, debugging, and steady improvements.
My background includes game development, customer-facing technical work, and store operations. That experience helped me get strong at solving problems, working with systems, and improving processes based on real feedback.
I’m interested in building reliable web apps, improving how systems work, and creating smooth, easy-to-use user experiences.
Overview
10
10
years of professional experience
Work History
Software Engineer
Zenith Academy
Columbus, OH
01.2023 - Current
- Develop and maintain internal software solutions that support school operations, staff workflows, and student productivity.
- Monitor application performance, troubleshoot issues, and implement updates to improve reliability and usability.
- Design system features, resolve bugs, and support day-to-day software operations across educational environments.
Operations Manager
Metro by T-Mobile
Columbus, OH
09.2018 - 12.2022
- Managed inventory systems, including SKU tracking and updates
- Identified and corrected data inconsistencies in product records
- Troubleshot transaction and order-related system issues
- Maintained accuracy across inventory and sales workflows
Operations Supervisor
Teleperformance USA
Columbus, OH
06.2016 - 09.2018
- Supervised daily team operations, supporting staff and maintaining an organized workflow.
- Tracked attendance and operational metrics to ensure consistency and accountability.
- Shared updates on promotions and procedures to keep the team aligned.
- Reviewed customer interactions for quality and provided performance feedback.
- Coached team members to improve efficiency and service quality.
- Worked with leadership to identify workflow issues and improve processes.
Education
Education
Columbus State Community College
Columbus, OHSkills
Languages: C#, HTML, CSS, JavaScript, Python, SQL
Frontend: React, HTML, CSS
Backend: Nodejs, REST API
Concepts: OOP, CRUD operations, debugging, data structures
Other: Inventory systems, ticketing systems, error tracking
Timeline
Software Engineer
Zenith Academy
01.2023 - Current
Operations Manager
Metro by T-Mobile
09.2018 - 12.2022
Operations Supervisor
Teleperformance USA
06.2016 - 09.2018
Education
Columbus State Community College