Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Soh Rim Park

Orangeburg,SC

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and high productivity and efficiency in task completion. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.

Overview

3
3
years of professional experience

Work History

Operational Specialist

Bene Technology LLC (Samsung Authorized Repair)
Charleston, SC
06.2024 - Current
  • Provided training and guidance to staff on operational procedures, policies, and regulations.
  • Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
  • Resolved disputes between customers and vendors by providing clear explanations of terms and conditions.
  • Analyzed customer feedback to improve operations processes and increase customer satisfaction.
  • Supported project management activities from planning through execution.
  • Monitored and analyzed performance metrics to identify areas for improvement.

E-commerce Operations Supervisor

Zentique
Norcross, GA
04.2022 - 12.2022
  • Oversaw management and implementation of new revenue strategies, sales initiatives, and customer engagement tactics to increase market share.
  • Identified and proactively solved complex strategy problems that impacted sales management and business direction.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Coordinated marketing events to showcase product and service offerings.
  • Trained, mentored, and motivated employees to maximize team productivity.
  • Administered systems and programs to reduce loss and maintain inventory control.

Social Media Marketing Manager

Wellness at Home LPS Enterprise, Inc.
10.2021 - 03.2022
  • Developed social media marketing strategies to help brand the company and increase sales.
  • Collaborated with other departments to coordinate strategic marketing activities.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.

Account Executive Apprenticeship

Pirate Media 1
Greenville, NC
08.2021 - 09.2021
  • Communicated product/service value to new and existing clients.
  • Negotiated sales and advertising agency services to local businesses.
  • Identified client business needs by understanding goals, objectives, and processes.

Education

MBA - Business Administration

Strayer University
Charleston, SC
06-2024

BBA - Marketing

East Carolina University
Greenville, NC
12.2021

Skills

  • Project Management
  • Operation Management
  • Logistics Management
  • Inventory Management
  • Customer Relationship Management (CRM)
  • Data analytics and reporting
  • Problem Solving
  • Quality Control
  • Communication
  • Documentation
  • Microsoft Office
  • Microsoft Excel
  • Microsoft PowerPoint

Languages

Korean
Native/ Bilingual
English
Native/ Bilingual

Timeline

Operational Specialist

Bene Technology LLC (Samsung Authorized Repair)
06.2024 - Current

E-commerce Operations Supervisor

Zentique
04.2022 - 12.2022

Social Media Marketing Manager

Wellness at Home LPS Enterprise, Inc.
10.2021 - 03.2022

Account Executive Apprenticeship

Pirate Media 1
08.2021 - 09.2021

BBA - Marketing

East Carolina University

MBA - Business Administration

Strayer University
Soh Rim Park