Soh Rim Park
Orangeburg,SC
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and high productivity and efficiency in task completion. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Operational Specialist
Bene Technology LLC (Samsung Authorized Repair)
Charleston, SC
06.2024 - Current
- Provided training and guidance to staff on operational procedures, policies, and regulations.
- Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
- Resolved disputes between customers and vendors by providing clear explanations of terms and conditions.
- Analyzed customer feedback to improve operations processes and increase customer satisfaction.
- Supported project management activities from planning through execution.
- Monitored and analyzed performance metrics to identify areas for improvement.
E-commerce Operations Supervisor
Zentique
Norcross, GA
04.2022 - 12.2022
- Oversaw management and implementation of new revenue strategies, sales initiatives, and customer engagement tactics to increase market share.
- Identified and proactively solved complex strategy problems that impacted sales management and business direction.
- Implemented consultative sales techniques to generate revenues and exceed sales targets.
- Coordinated marketing events to showcase product and service offerings.
- Trained, mentored, and motivated employees to maximize team productivity.
- Administered systems and programs to reduce loss and maintain inventory control.
Social Media Marketing Manager
Wellness at Home LPS Enterprise, Inc.
10.2021 - 03.2022
- Developed social media marketing strategies to help brand the company and increase sales.
- Collaborated with other departments to coordinate strategic marketing activities.
- Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
Account Executive Apprenticeship
Pirate Media 1
Greenville, NC
08.2021 - 09.2021
- Communicated product/service value to new and existing clients.
- Negotiated sales and advertising agency services to local businesses.
- Identified client business needs by understanding goals, objectives, and processes.
Education
MBA - Business Administration
Strayer University
Charleston, SC06-2024
BBA - Marketing
East Carolina University
Greenville, NC12.2021
Skills
- Project Management
- Operation Management
- Logistics Management
- Inventory Management
- Customer Relationship Management (CRM)
- Data analytics and reporting
- Problem Solving
- Quality Control
- Communication
- Documentation
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
Languages
Korean
Native/ Bilingual
English
Native/ Bilingual
Timeline
Operational Specialist
Bene Technology LLC (Samsung Authorized Repair)
06.2024 - Current
E-commerce Operations Supervisor
Zentique
04.2022 - 12.2022
Social Media Marketing Manager
Wellness at Home LPS Enterprise, Inc.
10.2021 - 03.2022
Account Executive Apprenticeship
Pirate Media 1
08.2021 - 09.2021
BBA - Marketing
East Carolina University
MBA - Business Administration
Strayer University
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