Sokthea Seng
Marathon,FL
Summary
Hardworking and punctual merchandiser works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
23
23
years of professional experience
2011
2011
years of post-secondary education
Work History
Retail Sales Merchandiser
Coca Cola Refreshments
Big Pine Key, FL
12.2013 - Current
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
- Reorganized sales floor to promote sales, displaying high demand products in prime locations.
- Placed prices and descriptive signage to enhance displays and promote items.
Customers Service Specialist
Office Depot Inc
MARATHON, FL
01.2003 - 12.2013
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.
- Addressed customer questions and concerns regarding products and services.
- Have experience with IT field, computer installing programs software ,Mircosoft Program software, hardware, Wi-Fi configuration, Windows PC.
Education
High School Diploma -
Marathon High School
MARATHON, FLSkills
- Promotional planning
- Retail display setup
- Product Promotion
- Stock Rotation
- Product Merchandising
- Customer Service
Timeline
Retail Sales Merchandiser
Coca Cola Refreshments
12.2013 - Current
Customers Service Specialist
Office Depot Inc
01.2003 - 12.2013
High School Diploma -
Marathon High School