Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sol Diaz

Orlando,FL

Summary

Driven and proactive, I leveraged my expertise in cash handling accuracy and positive demeanor to enhance customer satisfaction and profitability at LEGO Brand Retail. My background as an Emergency Medical Technician at American Ambulance Service Inc. underscores my ability to maintain high safety standards and provide exceptional service under pressure, showcasing my blend of hard and soft skills.

Overview

3
3
years of professional experience

Work History

Emergency Medical Technician

American Ambulance Service Inc.
01.2024 - Current
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
  • Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.

Brick Specialist

LEGO Brand Retail
07.2021 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Emergency Medical Technician

First Response Training Group
Orlando, FL
06.2023

Gateway High School
Kissimmee, FL
05.2021

Skills

  • Cash Handling Accuracy
  • Positive and engaging demeanor
  • Customer Engagement
  • Reliability
  • Product Knowledge Expertise
  • Customer Service
  • Money Handling
  • Teamwork
  • Proactivity
  • Cash Register Operation

Languages

Spanish
Professional Working

Timeline

Emergency Medical Technician

American Ambulance Service Inc.
01.2024 - Current

Brick Specialist

LEGO Brand Retail
07.2021 - Current

Emergency Medical Technician

First Response Training Group

Gateway High School

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Sol Diaz