Sol Torres
York,PA
Summary
Dynamic and dependable professional with experience at excelling in fast-paced environments. Proven critical thinking and organizational skills, adept at multitasking and maintaining attention to detail. Recognized for enhancing team efficiency and customer satisfaction through effective communication and a strong sense of responsibility.
Overview
4
4
years of professional experience
Work History
Inbound Stow
Amazon Fullfillment
York, Pa
05.2025 - 03.2026
- Worked effectively in fast-paced environments.
- Stow, Pick, Pack, Etc.
- PIT experience
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Store Associate
CVS Pharmacy
York, Pa
01.2024 - 04.2025
- Operated cash register efficiently, processing transactions and handling returns.
- Educated customers on promotions and loyalty programs to boost engagement.
- Supported loss prevention efforts by monitoring customer activity and maintaining security protocols.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Trained new associates in customer service protocols, enhancing team efficiency and consistency.
- Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
Front End Associate
Walmart
York, Pa
01.2023 - 08.2024
- Operated cash registers efficiently, handling customer payments and processing returns.
- Trained new associates on operational procedures and customer service best practices.
- Resolved customer complaints promptly, contributing to improved store reputation and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
Crew Member
Azteca Mexican Grill
York, Pa
04.2022 - 02.2023
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Assisted in inventory management by restocking supplies and tracking usage levels accurately.
- Trained new crew members on operational procedures, fostering a supportive team environment.
- Implemented best practices for food safety, minimizing waste and enhancing quality control measures.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA12.2025
Skills
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Organizational skills
- Active listening
- Decision-making
- Computer skills
- Multitasking Abilities
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Inbound Stow
Amazon Fullfillment
05.2025 - 03.2026
Store Associate
CVS Pharmacy
01.2024 - 04.2025
Front End Associate
Walmart
01.2023 - 08.2024
Crew Member
Azteca Mexican Grill
04.2022 - 02.2023
High School Diploma -
Penn Foster Career School