ARYS JACKSON
Southfield
Summary
Experienced professional with 20+ years of experience in customer service, hospitality, operations, and creative business development. Skilled in delivering exceptional experiences, adapting to fast-paced environments, and applying strong communication, problem-solving, and leadership skills across diverse industries.
Overview
19
19
years of professional experience
Work History
Inbound stow
Amazon
Pontiac
09.2025 - Current
- Performed warehouse fulfillment operations in high volume distribution environment, managing inventory handling, order processing, and quality control.
- Worked to meet performance metrics while adhering to strict safety procedures and adapting to changing operational demands.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Server
Buddy's Pizza
Farmington Hills
09.2022 - Current
- Managed multiple tables ensuring consistent service quality and guest satisfaction.
- Served food and beverages promptly while anticipating and addressing customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Collaborated with team members during busy shifts to streamline workflow and enhance guest experiences.
Server
Jim Brady's
Royal Oak
01.2025 - 08.2025
- Managed multiple tables ensuring exceptional service standards through strong multitasking and time management skills.
- Demonstrated strong multitasking and time management skills by managing multiple tables while maintaining exceptional service standards.
- Collaborated with team members during busy shifts to streamline workflow and enhance guest experiences.
- Executed opening and closing duties, preparing dining area for seamless service transitions.
- Trained new servers on menu items and service standards.
Client Specialist
Rocket Mortgage FieldHouse
Detroit
03.2020 - 05.2022
- Suggested process, application, or documentation improvements to enhance operational efficiency.
- Supported loan process by gathering documentation and assisting with processing and analysis to ensure timely loan approvals.
- Cross-trained team members and provided backup support to ensure continuity of leadership functions.
- Supported loan process by gathering loan documentation and assisting with loan processing and general loan analysis.
- Provided suggestions for process, application or documentation improvement.
- Cross-trained and provided backup support for organizational leadership.
Supervisor/ Server/ Bartender
Beans & Cornbread
03.2010 - 04.2022
- Enhanced guest satisfaction by proactively engaging with patrons.
- Managed inventory of essential service supplies, including linens, silverware, and other operational items, while supporting service quality and maintaining daily front of house efficiency.
- Applied strong leadership talents and problem solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Worked with management team to implement proper division of responsibilities.
- Supervised daily front of house operations while utilizing POS systems to manage customer orders, payments, billing adjustments, and complimentary items.
- Generated and reviewed sales reports and supported team efficiency while maintaining exceptional customer service standards.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Trained and mentored staff on customer service standards.
Assmbley
FCA CHRYSLER
08.2014 - 03.2017
- Observed all safety policies and procedures.
- Report all defective material and equipment to shift supervisor.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Hostess
Red Coat Tavern
06.2009 - 11.2009
- Assigned patrons to tables suitable for their needs and according to rotation.
- Spoke with patrons to ensure satisfaction with food and service.
- Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
- Provided excellent customer service.
Hostess
J. Alexander's Restaurant
02.2007 - 06.2007
- Spoke with patrons to ensure satisfaction with food and service.
- Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
- Greeted and seated guests promptly upon arrival.
- Managed reservation systems to optimize seating arrangements.
- Coordinated with servers to ensure smooth guest transitions.
Education
High School Diploma -
Dakota high school
Macomb, MISkills
- Operations Support
- Problem Solving
- Guest Experience
- Customer Service
- Team Collaboration
- Communication
Projects
Heirs Media Group | Heirs Collective Creative House, 02/24, Present, Developing a creative platform centered on media production, storytelling, brand development, and community collaboration, with a focus on culture, creativity, and mental health advocacy.
Additional Strong Points
- Flexible schedule availability
- On time and reliable
- Proficient in customer service
- Willing to work late hours
Timeline
Inbound stow
Amazon
09.2025 - Current
Server
Jim Brady's
01.2025 - 08.2025
Server
Buddy's Pizza
09.2022 - Current
Client Specialist
Rocket Mortgage FieldHouse
03.2020 - 05.2022
Assmbley
FCA CHRYSLER
08.2014 - 03.2017
Supervisor/ Server/ Bartender
Beans & Cornbread
03.2010 - 04.2022
Hostess
Red Coat Tavern
06.2009 - 11.2009
Hostess
J. Alexander's Restaurant
02.2007 - 06.2007
High School Diploma -
Dakota high school