Solaiman Mahmud
Brooklyn,NY
Summary
Proven Delivery Driver with a solid track record at DoorDash, adept in GPS and route planning, and known for exceptional verbal communication. Skilled in maintaining delivery accuracy and handling customer service complaints with professionalism, ensuring trust and loyalty. Demonstrates a positive attitude and reliable time management, contributing to efficient operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Mr. Alex
Brooklyn, New York
03.2024 - 10.2024
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Drove safely in all weather conditions including rain, snow, sleet, and ice.
- Updated and maintained databases with current information.
Delivery Driver
DoorDash
Brooklyn, NY
01.2023 - 03.2024
- Verified the accuracy of items loaded onto the bike against receipt.
- Contacted customers before delivery to coordinate delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Customer Service Cashier (Pizza Store)
Mr.Fatih
Manhattan, New York
02.2022 - 11.2022
- Processed customer payments quickly and returned exact change and receipts.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Counted and balanced cashier drawers.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
BBA - Accounting
Dhaka Commerce College
Dhaka, Bangladesh.08-2017
Skills
- Order picking and processing
- Safe driving
- Verbal and written communication
- Positive attitude
- Pre-trip and Post-trip inspections
- Valid Driver's license
- Time management
- Dependable and reliable
- Delivery recordkeeping
- GPS and route planning
- Order verification
Languages
English
Professional
Bangla
Native/ Bilingual
Hindi
Limited
Urdu
Limited
References
References available upon request.
Timeline
Delivery Driver
Mr. Alex
03.2024 - 10.2024
Delivery Driver
DoorDash
01.2023 - 03.2024
Customer Service Cashier (Pizza Store)
Mr.Fatih
02.2022 - 11.2022
BBA - Accounting
Dhaka Commerce College
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