Solange Beckford
Orlando,FL
Summary
Results-driven enterprise platform, product, and program management leader with 20+ years of experience directing large-scale initiatives. Experienced in leading ERP implementations and programs involving API integrations, automation, data privacy, data architecture, and business intelligence. Proven ability to translate executive priorities into scalable operating models, strengthen governance, align cross-functional stakeholders, and drive successful adoption, operational efficiency, and measurable business outcomes.
Overview
21
21
years of professional experience
Work History
Director of Program Management
Holiday Inn Club Vacations
04.2023 - 05.2026
- Directed governance and strategic execution for a $114M enterprise portfolio, translating business priorities and stakeholder needs into roadmaps, operating mechanisms, scalable workflows, investment decisions, and measurable outcomes.
- Led Microsoft Dynamics 365 ERP implementation, coordinating executives, finance, procurement, operations, and technology teams to standardize enterprise processes and enhance reporting capabilities.
- Implemented Smartsheet enterprise-wide, establishing platform structure, governance, workflow standardization, reporting, and adoption, resulting in a connected delivery-management environment.
- Integrated Power BI and Microsoft Project Online into portfolio operations to connect timelines, deliverables, budgets, forecasts, dependencies, performance measures, and executive insights.
- Managed project workstreams for API integrations among Microsoft Dynamics 365, Smartsheet, and Power BI, coordinating requirements, dependencies, technical teams, vendors, and risks to ensure successful business adoption.
- Delivered approximately 10% in annual budget savings and implemented procurement governance and competitive bidding that reduced corporate budget costs by approximately 7%.
Director of Project Governance and Reporting
Holiday Inn Club Vacations
03.2021 - 04.2023
- Established governance structure, decision rights, and reporting infrastructure for $90M construction, design, and sourcing portfolio, enhancing trust and accessibility of performance information.
- Created repeatable processes and executive dashboards, enabling leaders to monitor portfolio health, budgets, forecasts, schedules, risks, dependencies, decisions, and opportunities for improvement.
- Oversaw procurement operations for $350M in corporate and FF&E purchasing, coordinating vendors, pricing, ordering, logistics, financial controls, data, and user workflows.
Senior Project Manager, Enterprise PMO
Holiday Inn Club Vacations
10.2019 - 03.2021
- Led cross-functional enterprise initiatives averaging more than $5M from discovery and requirements through delivery, adoption, operational transition, and value realization.
- Managed scope, priorities, resources, budgets, risks, dependencies, partners, and executive communications across concurrent workstreams, ensuring project delivery met strategic objectives.
- Translated complex business needs into actionable execution plans, governance structures, RACI models, vendor requirements, reporting, training, and scalable operating procedures to enhance project alignment.
- Led programs focused on automation, data privacy, and data architecture, establishing governance and alignment among business owners, technical specialists, vendors, and executive stakeholders to drive project success.
Senior Manager, Finance ERP Systems
Holiday Inn Club Vacations
01.2017 - 10.2019
- Owned the Finance ERP product roadmap and led product professionals through Microsoft Dynamics 365 financial and procurement implementation activities aligned with enterprise strategy and user needs.
- Served as Finance product owner, translating stakeholder needs into D365 functional and technical requirements while collaborating with business and technology teams on design decisions, delivery, testing, rollout, and adoption using Scaled Agile practices.
- Assessed platform enhancements, costs, margins, forecasts, and business value to prioritize investments and drive change, adoption, and continuous improvement.
Financial Systems Administrator
ZeroChaos
01.2014 - 01.2017
- Delivered an international Microsoft Dynamics AX upgrade on time and under budget while coordinating data, finance, payroll, business intelligence, infrastructure, and a cloud-based vendor-management platform.
- Managed lifecycle of finance and employee-facing enterprise applications, overseeing configuration, change control, enhancements, releases, support demand, security, reporting, documentation, training, budgets, and vendor relationships to ensure optimal performance.
- Developed knowledge resources and recurring training to enhance user self-service, increase adoption, and ensure process consistency and application support.
Microsoft Dynamics AX Consultant and Customer Care
ePartners and Tribridge
01.2008 - 01.2014
- Coordinated customers, consultants, developers, support teams, vendors, and sales stakeholders to prioritize needs and resolve issues, governing integration workstreams to ensure secure, scalable platform capabilities.
- Led client discovery, requirements analysis, ERP configuration, data migration, solution delivery, testing support, documentation, training, and post-launch service for domestic and international organizations.
- Designed tailored financial, trade, logistics, security, reporting, and knowledge solutions for clients in regulated environments, ensuring compliance with Sarbanes-Oxley controls.
Regional Site Manager and Training Lead
IBM
01.2007 - 01.2008
- Led international point-of-sale deployments and training initiatives, developed e-learning content, provided implementation support, and facilitated post-launch adoption.
- Managed site operations and ensured compliance with safety protocols.
- Coordinated project schedules and resources among cross-functional teams.
- Oversaw maintenance of equipment and facilities for optimal performance.
Management Information Systems Trainer, Microsoft Axapta
Oldcastle
01.2005 - 01.2007
- Led ERP processes across purchasing, production, distribution, billing, and collections; documented, trained, and supported to promote compliance and improve user understanding.
- Conducted hands-on training sessions for new employees on system usage.
- Developed training materials for software and systems at Oldcastle.
- Facilitated workshops to enhance team knowledge of operational processes.
Education
Master of Science - Management Information Systems, Business Intelligence Concentration
Nova Southeastern University
Fort Lauderdale, FL05-2014
Bachelor of Science - Organizational Communication and Technology
Rollins College
Winter Park, FL05-2004
Skills
- Product Strategy and Roadmaps
- Program and Portfolio Governance
- Business Process Improvement
- Requirements and Solution Delivery
- Data and Reporting Governance
- API Integration Program Delivery
- Change Management and Adoption
- Executive Reporting and Decision Support
- Cross-Functional Leadership
- Risk and Dependency Management
- Scaled Agile Delivery
- Portfolio governance
- Change management
- Stakeholder engagement
Timeline
Director of Program Management
Holiday Inn Club Vacations
04.2023 - 05.2026
Director of Project Governance and Reporting
Holiday Inn Club Vacations
03.2021 - 04.2023
Senior Project Manager, Enterprise PMO
Holiday Inn Club Vacations
10.2019 - 03.2021
Senior Manager, Finance ERP Systems
Holiday Inn Club Vacations
01.2017 - 10.2019
Financial Systems Administrator
ZeroChaos
01.2014 - 01.2017
Microsoft Dynamics AX Consultant and Customer Care
ePartners and Tribridge
01.2008 - 01.2014
Regional Site Manager and Training Lead
IBM
01.2007 - 01.2008
Management Information Systems Trainer, Microsoft Axapta
Oldcastle
01.2005 - 01.2007
Master of Science - Management Information Systems, Business Intelligence Concentration
Nova Southeastern University
Bachelor of Science - Organizational Communication and Technology
Rollins College