Solangel Hill
Cape Coral
Summary
Dynamic food service professional with 40 years of experience, including a successful tenure as General Manager at Burger King. Proven track record in enhancing sales and fostering teamwork, while ensuring adherence to food safety standards. Bilingual in Spanish, I excel in customer service and leadership, driving employee satisfaction and operational excellence.
Overview
8
8
years of professional experience
Work History
Deli Clerk
Publix
05.2021 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
General Manager
Burger King
01.2017 - 01.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Associate of Science -
Liceo Don Pepe Alvarez
La Vega, Dom Republic06-1984
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Food safety
- Sanitation and safety standards
- Safe food handling practices
- Teamwork and collaboration
- Bilingual (Spanish)
- Problem solving and leadership skills
- 40 years experience on the food service industry
Timeline
Deli Clerk
Publix
05.2021 - Current
General Manager
Burger King
01.2017 - 01.2021
Associate of Science -
Liceo Don Pepe Alvarez
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