Solanyi Polanco
The Bronx,NY
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Director
Chick-fil-A
08.2021 - Current
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations
- Collaborated with senior leadership to set long-term objectives for the company
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Team Leader
Chick-fil-A
01.2021 - 08.2021
- Coordinated team activities and delegated tasks to ensure efficient completion of projects
- Developed strategies for problem solving and conflict resolution among team members
- Conducted regular performance reviews to assess individual team member progress
- Prepared staff work schedules and assigned team members to specific duties
- Processed payments from customers using POS systems efficiently.
Manager on Duty
McDonald's
11.2019 - 01.2021
- Assigned tasks to employees and monitored progress of projects
- Trained new employees on job duties and company policies
- Maintained inventory levels by ordering supplies as needed
- Ensured compliance with safety regulations, company policies, and procedures
- Handled employee relations issues such as disciplinary action or terminations.
Cashier
McDonald's
08.2019 - 11.2019
- Greeted customers and answered any questions they had about the store's products and services
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Issued receipts, refunds, credits or change due to customers
- Stocked shelves with merchandise when needed.
Cashier
D'Carlos Barbershop Inc
09.2017 - 06.2019
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Answered customer inquiries regarding store policies and procedures
- Balanced daily transactions on a computerized point-of-sale system
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Some College -
Bronx Community College
Bronx, NYHigh School Diploma -
High School of Fashion Industries
New York, NY06.2019
Skills
- Decision-Making
- Adaptability & Flexibility
- Team Player
- Time Management Skills
- Team Leadership
- Multitasking
- Office Administration
- File Organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Director
Chick-fil-A
08.2021 - Current
Team Leader
Chick-fil-A
01.2021 - 08.2021
Manager on Duty
McDonald's
11.2019 - 01.2021
Cashier
McDonald's
08.2019 - 11.2019
Cashier
D'Carlos Barbershop Inc
09.2017 - 06.2019
Some College -
Bronx Community College
High School Diploma -
High School of Fashion Industries
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