Microsoft Office
Sole Sharpe
Healthcare Support Professional
York,PA
Work Preference
Summary
Empathetic Worker with sensitive and compassionate approach for residents. Offers enhanced care with flexible learning approach for patients. Experience in nursing homes and in-home settings providing guidance and encouragement to patients through physical and emotional support. Skilled Care Provider assisting elderly, as well as elderly with disabilities with daily living activities in-home or within care facility. Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success, with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
ThredUp
Mechanicsburg, PA
04.2026 - 04.2026
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Monitored supply levels of packaging materials, coordinating timely replenishment as needed.
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
At Home Caretaker
Mrs.Johnson
10.2023 - 08.2025
- Assisted disabled clients to support independence and well-being.
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Completed regular check-ins and progress report for each client.
- Achieved thorough cleaning of house, enhancing overall tidiness. Managed laundry duties, ensuring all items were cleaned and folded promptly. Executed weekly grocery shopping, prioritizing budget-friendly selections. Facilitated completion of errands to streamline household routines.
- Maintained entire family's schedule and organized events.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
Crew Leader
Mister Car Wash
07.2022 - 05.2023
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Used variety of hand and power tools to complete tasks.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
- Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
- Applied waxes and protective treatments to vehicles for high-quality finishes.
- Achieved customer satisfaction by providing high-quality professional service.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
Housekeeper/Caretaker
Brunswick At Longstown
02.2022 - 05.2022
- Changed bed linens and collected soiled linens for cleaning.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Sorted, laundered and put away various laundry items.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Scheduled daily and weekly care hours for client caseload.
- Enhanced elderly clients'' quality of life by providing compassionate, attentive care and companionship.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
At Home Caretaker
Care.com
06.2021 - 12.2021
- Ran errands for patients, did shopping, and picked up other necessities.
- Trained and mentored new staff on cleaning and safety protocols.
- Scheduled and accompanied clients to medical appointments.
- Enhanced community safety through regular property inspections and timely reporting of potential hazards.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Managed budgets for maintenance projects, allocating funds appropriately while minimizing unnecessary expenses.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Enhanced elderly clients'' quality of life by providing compassionate, attentive care and companionship.
Cashier/ Stocker
Leg Up Farmers Market
06.2019 - 08.2019
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Worked with floor team and managers to meet wide range of customer needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers and directed to requested products.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Education
No Degree - Nursing
HACC
2010 Pennsylvania Ave, York, PA 1740408-2028
High School Diploma -
Central York High School
York, PA08-2020
Skills
- Emotional support
- Special needs care
- Scheduling
- Retail sales customer service
- Laundry
- Housekeeping
- Dusting
- Safe cleaning with chemicals
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Microsoft office
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Healthcare Education
Leadership Development
Digital Organization & Productivity Tools
Community Wellness
Quote
" We are afflicted in every way, but not constrained; perplexed, but not driven to despair; persecuted, but not abandoned; struck down, but not destroyed."
2 Corinthians 4:8-9 (NABRE)
Timeline
Warehouse Worker
ThredUp
04.2026 - 04.2026
At Home Caretaker
Mrs.Johnson
10.2023 - 08.2025
Crew Leader
Mister Car Wash
07.2022 - 05.2023
Housekeeper/Caretaker
Brunswick At Longstown
02.2022 - 05.2022
At Home Caretaker
Care.com
06.2021 - 12.2021
Cashier/ Stocker
Leg Up Farmers Market
06.2019 - 08.2019
High School Diploma -
Central York High School
No Degree - Nursing
HACC