SOLEDAD M ORTIZ ESCOBAR
Fort Worth
Summary
Experienced Quality Technician skilled in troubleshooting, defect tracking, and quality assurance processes. Proven ability to drive quality improvements and ensure compliance with industry standards while supporting organizational objectives. Leverages expertise in materials inspection and root-cause analysis to enhance team performance and contribute to business success.
Overview
2
2
Languages
14
14
years of professional experience
Work History
QUALITY ASSURANCE ADMINISTRATOR
Incora
07.2021 - 11.2025
- Maintain accurate records of inspections, tests, and corrective actions.
- Identify and document defects or issues in the manufacturing process and products.
- Performed troubleshooting tasks when errors occurred during testing phases.
- Monitored and inspected product production to ensure quality and accuracy of final product.
- Participated in internal audits of production facilities and provided feedback on areas needing improvement in terms of quality control measures.
- Investigated customer complaints regarding product quality and created corrective action plans to enhance customer satisfaction.
- Coordinated with suppliers to resolve discrepancies found during inspection and testing activities, ensuring compliance with quality standards.
- Performed troubleshooting tasks as needed when errors were encountered during testing phases.
- Contacted suppliers regarding nonconforming products to address quality issues.
QUALITY REPAIR TECHNICIAN
Genco
03.2015 - 04.2018
- Utilized testing equipment to diagnose and repair reported issues.
- Repaired defective parts using hand tools, ensuring functionality and safety of equipment.
- Replaced worn or damaged parts with new ones according to manufacturer specifications.
- Investigated customer-reported issues to identify root causes and implement effective repairs.
- Dismantled devices to access and replace defective parts, restoring equipment to optimal performance.
QUALITY CONTROL INSPECTOR
Teleplan
01.2014 - 02.2016
- Inspected, tested, and measured materials, products, installations, and work for conformance to specifications.
- Maintained accurate records of inspection results and corrective actions to ensure compliance with quality standards.
- Maintained inspection records and documentation associated with the quality program.
- Followed standard operating procedures during daily inspection activities.
- Conducted special inspections on new materials and products to ensure adherence to brand specifications.
- Maintained inspection records and documentation associated with quality program.
- Marked items to indicate grade or acceptance-rejection status during quality inspections.
- Notified supervisors and other personnel of production problems.
- Trained personnel in quality control processes and procedures to enhance team competency and compliance.
QUALITY CONTROL INSPECTOR
Walls
02.2012 - 03.2013
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Inspected finished products and made minor repairs to ensure compliance with project expectations.
- Collaborated with production personnel to resolve any issues related to product defects or quality control failures.
- Documented non-conforming items and communicated findings with appropriate departments for corrective action.
- Collaborated with production personnel to identify and resolve issues related to product defects and quality control failures.
- Marked items with grade or acceptance-rejection status.
- Documented non-conforming items and communicated findings to relevant departments to facilitate corrective action.
- Marked items to indicate grade or acceptance-rejection status during inspections.
Education
High School Diploma -
Yuba City High School
Yuba city, CaSkills
- Quality assurance
- Quality enhancement
- Functional testing
- Defect tracking
- Technical troubleshooting
- Root-cause analysis
- QA standards
- Materials verification
- FAI verification
- PCB Verification
- Customer service
- Verbal and written communication
- Team collaboration
- Safety procedures
Languages
ENGLISH/SPANISH
Advanced
Timeline
QUALITY ASSURANCE ADMINISTRATOR
Incora
07.2021 - 11.2025
QUALITY REPAIR TECHNICIAN
Genco
03.2015 - 04.2018
QUALITY CONTROL INSPECTOR
Teleplan
01.2014 - 02.2016
QUALITY CONTROL INSPECTOR
Walls
02.2012 - 03.2013
High School Diploma -
Yuba City High School