Sr Operations Administrator
Cameron Ball
FedEx
Tulsa,OK
Work Preference
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
COLLINSVILLE, OK, USTulsa, OK
Open to relocation:
Yes
Minimum Desired Compensation
$30/hr
Important To Me
Career advancementWork-life balanceCompany CultureHealthcare benefits
9
Years of experience
Results-driven professional with extensive experience at FedEx, excelling in operational excellence and team training. Proven track record in optimizing workflows and enhancing compliance management, leading to improved shipment accuracy. Adept at incident response and performance monitoring, fostering a culture of safety and efficiency in fast-paced environments.
Work History
Quality Assurance Administrator
2 Years 1 Month- Coordinated daily shipment records, dispatch updates, and service exceptions across operations teams.
- Monitored shipment status in tracking systems and resolved delivery discrepancies promptly.
- Supported drivers, warehouse staff, and customer service with timely issue resolution.
Switcher
3 Years 11 Months- Moved trailers between dock doors and yard positions to maintain steady freight flow.
- Inspected yard tractors and trailers for safety issues before repositioning equipment.
- Coordinated with dock staff to prioritize trailer placement and reduce loading delays.
- Backed and spotted trailers accurately to support efficient unloading and loading operations.
Package Handler Trainer
2 Years 11 Months- Trained package handlers on safe lifting techniques, sorting procedures, and trailer loading standards.
- Demonstrated proper use of scanning equipment, conveyor systems, and package handling tools.
- Monitored new hires during sort operations to reinforce accuracy, pace, and safety compliance.
- Coached team members on FedEx Ground handling processes and workplace safety expectations.
Package Handler
3 Months- Loaded and unloaded packages from trailers, containers, and conveyor systems with consistent attention to safety.
- Sorted shipments by destination, service type, and routing requirements to support accurate package flow.
- Scanned barcodes and verified labels to maintain shipment visibility and reduce handling errors.
- Stacked and organized packages for efficient movement through warehouse and sortation areas.
Assistant Manager
1 Year 6 Months- Supervised daily restaurant operations, ensuring smooth service and consistent team performance.
- Trained crew members on guest service, food safety, and sandwich preparation standards.
- Monitored cash handling, POS transactions, and register accuracy during shifts.
- Coordinated opening and closing procedures, maintaining readiness and shift accountability.
Shift Leader
1 Year 7 Months- Supervised front-line operations during shifts, maintaining service speed and quality standards.
- Trained crew members on food safety, sanitation, and sandwich assembly procedures.
- Managed cash handling, register accuracy, and end-of-shift reconciliation tasks.
- Coordinated labor assignments to support dining room, drive-thru, and kitchen coverage.
Crew Member
9 Months- Prepared subs, salads, and side items following Firehouse Subs recipes and portion standards.
- Operated cash register and processed orders accurately during fast-paced lunch and dinner rushes.
- Delivered friendly customer service while answering menu questions and resolving order concerns quickly.
- Maintained clean prep stations, dining areas, and equipment to support food safety compliance.
Education
High School Diploma
Skills
Operational excellence
Scheduling coordination
Document management
Incident response
Warehouse operations
Management
Task delegation
Team Training
Quality assurance
Performance monitoring
Compliance management
Inventory coordination
Data analysis
Workflow optimization
Timeline
Quality Assurance Administrator
FedEx
09.2024 - CurrentRead More
Switcher
FedEx
11.2022 - CurrentRead More
Package Handler Trainer
FedEx
10.2021 - 09.2024Read More
Package Handler
FedEx
07.2021 - 10.2021Read More
Assistant Manager
Firehouse Subs
01.2020 - 07.2021Read More
Shift Leader
Firehouse Subs
06.2018 - 01.2020Read More
Crew Member
Firehouse Subs
09.2017 - 06.2018Read More
Owasso Highschool
High School Diploma
Read More