Soleia Meints
Las Vegas,NV
Summary
An exceptionally versatile undergraduate with Shift Leader experience, recognized in analytical problem solving and enhancing customer satisfaction. Proven track record in managing operations and inventory, ensuring a safe environment, and fostering collaborative engagement to drive business success. Skilled in technical support, ensuring operational efficiency and fostering collaborative engagement in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Shift Leader
Tropical Smoothie Café
Las Vegas, NV
03.2021 - 12.2024
- Completed cash and credit card transactions accurately using POS software.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Security Guard
UNLV Tonopah Housing Complex
Las Vegas, NV
01.2024 - 08.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Technical Assistant
Oasis Rising Ministries
8125 West Sahara Ave
08.2019 - 02.2021
- Gathered, organized and distributed technical documentation.
- Provided technical guidance and support to team members.
- Researched common technology performance issues to assist with diagnoses.
- Installed technical hardware and software in deskside support environment.
- Logged inventory of functioning systems to maintain user accessibility.
- Transferred computer files between programs.
Education
Bachelor of Social Work - Family And Community Services
University of Nevada, Las Vegas
Las Vegas, NV05-2026
Skills
- Flexibility in Changing Environments
- Analytical Problem Solving
- Collaborative Engagement
- Resource Optimization
- Strategic Concept Development
Timeline
Security Guard
UNLV Tonopah Housing Complex
01.2024 - 08.2024
Shift Leader
Tropical Smoothie Café
03.2021 - 12.2024
Technical Assistant
Oasis Rising Ministries
08.2019 - 02.2021
Bachelor of Social Work - Family And Community Services
University of Nevada, Las Vegas