Soleil Deloria
Boston,MA
Summary
Analytical, energetic, and detail-oriented employee with broad and deep experience in business and technology. Hardworking and driven with quality-focused and proactive approach. Smart decision-maker promoting 10 years of expertise in Technology industry. Educated and talented to work in demanding environments. Detail-oriented Compliance Officer dedicated to improving policies and procedures in all business areas. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Systems Compliance Specialist
Connection, Inc.
03.2023 - Current
- Responsible for maintaining compliance with company owned assets
- Assessing any potential system vulnerabilities, reduced Rapid 7 score by 50% in 6 months
- Collaboration with security owners to Remediate any exploits on network
- Designed automation tools for systems for managing access provisioning for 3,000 employees
- Facilitated creation of employee platform for sales objectives, services offerings, and internal technical tracking.
IT Operations Specialist
Connection, Inc.
06.2016 - 03.2023
- Accelerated operational efficiency and maintained network health through company support
- Monitored company network infrastructure for failure alerts, responsible for keeping users informed by providing support and solutions
- Responsible for creation and delivery of technical communications to workers and construction of detailed incident analysis to eliminate defects in computer systems and/or processes
- Constructed process documentation to improve procedural efficiency as team lead.
Volume Licensing Contracts Coordinator
CONNECTION, INC.
05.2014 - 06.2016
- Controlled Microsoft authentications for all employees
- Cataloged and renewed customer profiles according to Microsoft compliance
- Safeguarding and maintaining customer data for Microsoft volume licensing agreements.
Small Business Account Manager
Connection
05.2014 - 06.2016
- Configured and modified product systems to meet customer-specific needs.
- Participated in community events as a representative of the company, fostering goodwill and promoting brand awareness among local small businesses.
- Coordinated with internal departments such as credit risk, compliance, and operations to ensure smooth handling of client transactions and requests.
- Utilized creative problem-solving skills to overcome technical challenges in the sales process.
Education
Computer Networking (in progress) -
Nashua Community College
Skills
- Windows
- Office
- Intune/Azure AD
- Salesforce
- Rapid 7
- Sophos
- Absolute
- Oracle
- Conversational French
- Risk Identification
- Investigation tactics
- Process Implementation
- Corporate Governance
Timeline
Systems Compliance Specialist
Connection, Inc.
03.2023 - Current
IT Operations Specialist
Connection, Inc.
06.2016 - 03.2023
Small Business Account Manager
Connection
05.2014 - 06.2016
Volume Licensing Contracts Coordinator
CONNECTION, INC.
05.2014 - 06.2016
Computer Networking (in progress) -
Nashua Community College
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