
Professional and detail-oriented professional with extensive experience in customer service, documentation, compliance, and support services within fast-paced healthcare and human services environments. Recognized for strong communication skills, professionalism, organizational ability, and maintaining confidentiality while managing sensitive records and daily reporting. Skilled at creating positive interactions, handling high-pressure situations calmly, and providing dependable administrative and client support.
Client confidentiality
Incident reporting
Administrative Support & Data Entry
Customer Service & Professional Communication
Digital Documentation & Recordkeeping
Microsoft Office & Google Workspace
HIPAA Compliance & Confidentiality
Incident Reporting & Service Documentation
Crisis De-escalation & Problem Solving
Team Collaboration & Organization