Solena Montalieu
Bend,OR
Summary
Solena Andrus Montalieu is a friendly and reliable worker. She is motivated to help in any situation, whether in face-to-face situations with the customer, restocking, or handling other day-to-day tasks. If there is a job she doesn't know, she is quick to learn or use the resource around her to get the job done. She is experienced in communication and has provided in-depth service to customers.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Central Oregon Diving
Bend , Oregon
10.2018 - 05.2019
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Maintained clean sales floor and straightened and faced merchandise.
Education
No Degree - Psychology
Lewis & Clark College
Portland, OR05.2023
High School Diploma -
Cascades Academy
Bend, OR06.2019
Skills
- Energy and Physical Stamina
- Customer Service
- Payment Processing
- Building Customer Relationships and Loyalty
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Flexible Hours
- Goal-Driven
- Relationship Building
- Team Cooperation
- Reliable and Responsible
- Honest and Ethical
- Positive Customer Engagement
- Creative Thinking
- Friendly and Helpful
Wine History
Solena has lived in the wine industry for her whole life, and acutely understands the process and care that goes into crafting each and every bottle. She has worked some events in her families tasting room, from checking in guests to waitressing when needed. She recently completed her WSET Level 1 Wine Exams, and plans on completing the Level 2 Exams during the summer of 2022. As she just recently turned 21, she is willing and able to get her Alcohol Serving Permit before she begins working.
Timeline
Retail Sales Associate
Central Oregon Diving
10.2018 - 05.2019
No Degree - Psychology
Lewis & Clark College
High School Diploma -
Cascades Academy
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