Soletta Darden
Geneva,USA
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver.
Overview
8
8
years of professional experience
Work History
Quality Control Inspector
ISA CORPORATION
2025.01 - Current
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Cashier Team Lead
Burger King
2024.03 - 2025.01
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Beauty Advisor
Sally's Beauty Supply
2022.08 - 2024.01
- Ensured that all displays were neat and organized at all times.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Followed up with customers to increase satisfaction with purchases and services.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Weaver
Lincoln Fabrics
2020.06 - 2022.07
- Perform regular maintenance on looms by lubricating moving parts and cleaning shuttle boxes.
- Check finished fabric for defects such as tears, holes, or unevenness in weave pattern.
- Set up looms with correct settings before beginning each job run.
- Thread heddles and reeds into the loom in order to prepare it for operation.
- Completed minor repairs to loom and tied broken ends to restart loom.
- Restored proper weaving by repairing misdraws and crossed ends.
- Communicated with supervisor about mechanical issues causing defective product.
- Tied in warp, binder and stuffer yarns by threading through harness to begin new patterns.
CNA
Signature Home Health
2017.09 - 2020.06
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Documented patient care services by charting in designated areas.
Education
High School Diploma -
Geneva County High School
Hartford, AL05.2008
Skills
- Customer Service
- Sales closing
- Customer Needs Assessment
- Products knowledge
- Product Demonstrations
- Customer Engagement
Timeline
Quality Control Inspector
ISA CORPORATION
2025.01 - Current
Cashier Team Lead
Burger King
2024.03 - 2025.01
Beauty Advisor
Sally's Beauty Supply
2022.08 - 2024.01
Weaver
Lincoln Fabrics
2020.06 - 2022.07
CNA
Signature Home Health
2017.09 - 2020.06
High School Diploma -
Geneva County High School