Soliana Amlak
Richardson,TX
Summary
Adept at multitasking and conflict resolution, I've honed my skills across diverse roles. My approach combines active learning with patience, ensuring positive outcomes and fostering professional relationships, demonstrating a proven track record of exceeding employer expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Wildwood Grill
02.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- 20-30 hrs/week 30/56 weeks
Private Nanny
Carrie Grosh
05.2024 - 08.2025
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Led indoor and outdoor activities to entertain and occupy children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- 40 hrs/week 14/56 weeks
Home Tutor
Family Business
03.2024 - 05.2024
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
- Communicated with parents and teachers on students' progress.
- Developed student confidence through positive reinforcement strategies.
- Student's scores improved by over 15% after tutoring.
- 10 hrs/week 8/56 weeks
Ice Cream Server
Baskin Robbins Ice Cream
08.2022 - 06.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- 20 hrs/week 40/56 weeks
Education
No Degree - Liberal Arts
Collin County Community College
Plano, TX05-2027
Skills
- Multilingual
- Active learning
- Strong multitasking
- Conflict resolution
- Complex problem-solving
- Toddler care experience
- Early childhood education
- Tech savvy
Accomplishments
SkillsUSA News Broadcast 1st Place - District 2023
Japanese Speech Contest 3rd Place - State 2022
Japanese Speech Contest 2nd Place - District 2022
Certification
- Food Handler Certification (FHC) - State Health Departments.
- BBB Certification
Languages
Amharic
Native or Bilingual
Japanese
Professional Working
Interests
- Documenting and sharing travel experiences
- Filming, acting, & editing short film projects
- Sketching & painting
- Studying language
- Music & dance
Activities
Communications Film Magnet 9th-12th
Cheerleading 9th-11th
Desperados 12th
Japanese Club 10th-11th
National Honors Society 9th-12th
Timeline
Private Nanny
Carrie Grosh
05.2024 - 08.2025
Home Tutor
Family Business
03.2024 - 05.2024
Restaurant Hostess
Wildwood Grill
02.2024 - Current
Ice Cream Server
Baskin Robbins Ice Cream
08.2022 - 06.2023
- Food Handler Certification (FHC) - State Health Departments.
- BBB Certification
No Degree - Liberal Arts
Collin County Community College
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