Summary
Overview
Work History
Education
Skills
Timeline
Generic

Soliana Mekonnen

Minneapolis,MN

Summary

Spent my high school doing several jobs that enhanced my communication,customer service and leadership skills. Especially my work experience in Muday organization has helped me to develop problem-solving, multitasking, and time management abilities. My optimistic personality provides a positive working atmosphere for my colleagues. Furthermore, I am a fast learner and always willing to correct my mistake.

Overview

4
4
years of professional experience

Work History

Financial Service Student Worker

Augsburg University
09.2023 - Current
  • Maintained excellent customer service and positive attitude towards students, parents, and fellow teammates.
  • assisted students with financial aid questions and scheduled appointments with counselors
  • Answered phone calls and replied emails from students and parents

Auggie Admission Ambassador

Augsburg University
02.2023 - Current
  • Work at the front desk and answer phone calls and replay emails
  • Give tour to students and parents who are interested in joining Augsburg university.

Coordinator

Muday charity
04.2022 - 11.2022
  • Represented the organization, promoted it to society, and organize fundraising events
  • Answered mailed, emailed, telephoned, and in-person requests for service and information
  • Made presentations and led stages at different events.

Server

Bilos Cafe And Restaurant
03.2020 - 06.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Tutor

Hahu Addis
02.2020 - 03.2021
  • Tutor students in middle and high-school
  • Supported students to reach curriculum goals with tailored coaching style
  • Examined feedback and made necessary changes to improve practice.

Education

Undergraduate - Computer Science

Augsburg University
Minneapolis, United States of America
01.2026

Skills

  • Customer service and business skills
  • Computer Language: Python
  • Leadership skills
  • Communication and interpersonal skills
  • Public speaking and presentation skills
  • Team management
  • Project coordination
  • Languages: English, Amharic, Tigrigna

Timeline

Financial Service Student Worker

Augsburg University
09.2023 - Current

Auggie Admission Ambassador

Augsburg University
02.2023 - Current

Coordinator

Muday charity
04.2022 - 11.2022

Server

Bilos Cafe And Restaurant
03.2020 - 06.2022

Tutor

Hahu Addis
02.2020 - 03.2021

Undergraduate - Computer Science

Augsburg University
Soliana Mekonnen