Solianis Escabi-Fuentes
Columbia,MD
Summary
Currently, I am a College student majoring in nursing and interested in psychology. I am also currently the president of the AAWCC Chapter for Howard County Community College with Ambiciones. I am the event coordinator for the ALPFA (Association of Latino Professionals for America) Chapter with ambiciones at HCC as well. I am a dynamic and bilingual professional with a proven track record at Blackwall Barn and Lodge, adept at multitasking and fostering positive customer experiences. Excelled in fast-paced environments, significantly enhancing guest satisfaction through exceptional service and efficient problem-solving. Skilled in POS systems and fluent in Spanish and English, embodying adaptability and energetic teamwork.
Overview
4
4
years of professional experience
Work History
Restaurant Busser
Blackwall Barn and Lodge
10.2023 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Server
Blackwall Barn and Lodge
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Restaurant Hostess
Blackwall Barn and Lodge
09.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Front Line Worker
Roggenart
06.2020 - 01.2023
- Demonstrated excellent problem-solving skills when faced with difficult situations or challenges.
- Developed lasting relationships with customers, leading to higher levels of repeat business.
- Managed inventory levels, reducing waste and improving overall stock management.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously without sacrificing quality.
Education
Associate of Science - Nursing
Howard Community College
Columbia, MD08.2023
High School Diploma -
Oakland Mills High School
Columbia, MD05.2023
Skills
- Excellent teamwork
- Adaptable to change
- Bilingual Fluent in Spanish and English
- Good time management
- Great customer service skills
- Good at multi-tasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Busser
Blackwall Barn and Lodge
10.2023 - Current
Server
Blackwall Barn and Lodge
09.2023 - Current
Restaurant Hostess
Blackwall Barn and Lodge
09.2023 - Current
Front Line Worker
Roggenart
06.2020 - 01.2023
Associate of Science - Nursing
Howard Community College
High School Diploma -
Oakland Mills High School
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