Solmarena Dorta
West Palm Beach,FL
Summary
Hospitality/ Customer service professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess
Saitos Japanese Steakhouse
Boca Raton
04.2020 - 08.2022
- Oversaw guest reception and cultivated a friendly dining environment. Directed seating arrangements and facilitated guest assistance. Collaborated with serving staff to optimize restocking and merchandise organization. Maintained high standards of cleanliness in dining areas. Managed order taking and phone inquiries efficiently.
Hostess/Server/Runner
Cheesecake Factory
West Palm
09.2022 - Current
- Delivered premium hospitality in a fast-paced environment by managing front-of-house operations, warmly greeting guests, and coordinating complex seating arrangements. Seamlessly multitasked to execute efficient food and beverage service, handle high-volume phone inquiries, and manage takeout fulfillment. Consistently maintained strict cleanliness and safety standards while collaborating with the team to set up for large events, ensuring an exceptional and welcoming experience for all guests.
Education
HighSchool Diploma -
Olympic Heights Community High
Boca Raton06-2021
Skills
- self-directed work abilities
- Skilled at managing multiple tasks
- innovative thinking
- adaptable
- optimistic work ethic
- Strategic execution
- professional presentation delivery
- Detail-oriented
- Phone etiquette
- Patience and empathy
Certification
- ServSafe
LANGUAGES
English/ Spanish
Interests
- Poetry
- Creative Writing
- Drawing and Painting
- Passionate about balancing physical health with mental and emotional wellness
- Fashion and Style
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Hostess/Server/Runner
Cheesecake Factory
09.2022 - Current
Hostess
Saitos Japanese Steakhouse
04.2020 - 08.2022
HighSchool Diploma -
Olympic Heights Community High
Certificate of Indoctrination | The Flight Academy | November 9th, 2022
Completed a 3-week intensive program alongside JetBlue HQ focusing on FAA safety procedures, emergency evacuations, safety equipment operation, and in-flight customer service.