Summary
Overview
Work History
Education
Skills
Timeline
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Solomiia Drobiniak

Garfield, NJ,NJ

Summary

Personable and friendly with excellent communication skills, ready to create welcoming environment for guests. Possesses good understanding of customer service principles and strong organizational abilities. Dedicated to ensuring positive dining experience for every patron.

Overview

4
4
years of professional experience

Work History

Marketing Manager

Appleroom
07.2022 - 01.2024
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.

Head Waiter

Barbaresco Cafe
11.2019 - 11.2020
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Education

Bachelor of Science -

West Ukrainian National University
Ternopil
06.2021

Skills

  • Digital Marketing
  • Social Media Marketing
  • Staff Management
  • Customer Relationship Management (CRM)
  • Guest Relations
  • Reservation Management
  • Professionalism
  • Memory retention

Timeline

Marketing Manager

Appleroom
07.2022 - 01.2024

Head Waiter

Barbaresco Cafe
11.2019 - 11.2020

Bachelor of Science -

West Ukrainian National University

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Solomiia Drobiniak