Summary
Overview
Work History
Education
Skills
Timeline
Generic

Solomon Curry

Rochester,NY

Summary

Results-driven marketing professional with expertise in strategic planning, customer relations, and brand development. Proven ability to implement effective communications strategies that enhance engagement and drive conversion across multiple channels.

Overview

15
15
years of professional experience

Work History

Meta Marketing Pro

Sutherland Global Service
Rochester, NY
09.2023 - 03.2026
  • Work closely with senior management to implement strategic communications plans and marketing initiatives.
  • Collaborated creatively to develop brand content, enhancing identity and engaging audience.
  • Organize development and implementation of diverse marketing videos, social media posts and blogs.
  • Brainstorm and coordinated marketing campaigns and channels to drive awareness, traffic and conversion.
  • Utilize full range of marketing tactics and tools to drive lead conversion and quality across multiple channels.
  • Manage social media platforms and utilized metrics to increase engagement and campaign performance.

CCS2 (Inbound Customer Service

Maximus Healthcare
Rochester, NY
04.2023 - 09.2023
  • Resolve problems and manage multiple tasks using strong planning and process management abilities.
  • Provide outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Answer incoming calls and emails, providing frontline consumer support or assistance with product and service transactions.
  • Demonstrate excellent communication skills in resolving product and consumer complaints.
  • Provide outstanding service to new and long-standing consumers by attending closely to concerns and developing solutions.

Inventory Support Management

L3 Harris Technologies
Rochester, NY
07.2021 - 04.2023
  • Verifying the accuracy of quantity and quality of incoming deliveries
  • Labeling every product and placing them accordingly
  • Identifying and locating the right products during the delivery process
  • Keeping a well-maintained and updated account of stock and inventory
  • Handling returns by completing technical documentation and other required communication
  • Keeping all material handling equipment in the best condition by conducting regular maintenance
  • Conveying purchasing requirements and keeping data on the availability of products in short supply
  • Collaborating with internal departments to locate missing packages, fix incorrect deliveries and replace damaged products

Rochester City School District Consultant

Sire VII Films School Of Motion Picture
Rochester, NY
01.2022 - 06.2022
  • Prompted student motivation, participation and listening skills through positive reinforcement and weekly recognition of the art of Film
  • Provided opportunities for each student to reach fullest potential through artistic, creative expression.
  • Developed strong working relationships with students and parents to accomplish school and departmental vision and goals.
  • Supported camera operations on film crew by handling measuring and focus during filming, helping set up, build and maintain camera and lenses and writing camera reports.

Direct Support Professional

New York State FLDDSO
Rochester, NY
01.2018 - 05.2021

- Provide supports and services which involve advocating for individuals.
- Encourage, guide and teach individuals in expressing personal choice.
- Ensure community integration.
- Assist individuals with personal hygiene care, toileting, dining, dressing, meal preparation,
lifts and transfers.
- Help individuals to participate in games and recreational programs.
- Coach and encourage individuals to develop independent daily living skills.
- Provide a clean safe and comfortable environment.
- Work with other staff to carry out and record care plans.
- Administer medication in accordance with special instructions.

Seasonal Mail Handler

USPS
Rochester, NY
11.2017 - 01.2018

- Operated mail processing equipment and manually sorted mail.

- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.

- Weighed parcels, calculating costs based on type, total weight, and final destination.

- Offered support and advice to newer personnel to improve performance.

- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.

- Utilized factors such as package shape and final destination to sort into correct bins for delivery.

Assistant Branch Manager/ Branch Manager

Citizens Bank
Rochester, NY
11.2015 - 05.2017

- Maintained high levels of control through daily observations, coaching, weekly assigned projects dispersed among the team.

- Lead preparation for onsite internal audits. Assisted branch manager on creating plans that led to achieving their developmental goals and career aspirations.

- Co-Leader of our sales management of the branch to ensure attainment of sales goals, including actively tracking sales.

- Responsible for daily execution of the branch playbook.

- Developed a comprehensive understanding of client needs by utilizing the Financial Wellness Guide and recommends products and services to help the client achieve their financial goals.

- Grew the business through tactics – Retention, Expansion and Acquisition.

Personal Banker/Business Banker/Manager on Duty

JP Morgan Chase Bank
Rochester, NY
09.2011 - 10.2015

- Responsible for the opening and closing of checking, savings, credit card, and loan accounts, assisted with teller duties as needed.

- Partnered with the branch team and specialist to connect customers with experts who can assist in specialized financial needs.

- Developed a dedicated network of small business clients that repeatedly did business with the bank.

- Boosted customer base, acquired new customers and identified needs to deliver relevant products.

- Educated customers on a variety of loan products and available credit options to promote valuable decision-making.

- Networked within communities to identify and capitalize on business opportunities.

- Delivered informational sales presentations to potential investors to build symbiotic client relationships.

Education

Associate of Applied Science - Business Management

Monroe Community College
Rochester, NY
05-1999

High School Diploma -

Joseph C Wilson Magnet High School
Rochester, NY
06-1997

Some College (No Degree) - Business Administration

SUNY Morrisville
Morrisville, NY

Skills

  • Proficient in MS software
  • Staff supervision
  • Excellent communication skills
  • Federal regulations
  • Strategic planning
  • Profit and loss reporting
  • Quality control
  • Report generation
  • Customer relations
  • Inbound and Outbound Calling
  • Quality assurance controls
  • Goal Setting
  • Cultural Awareness

Timeline

Meta Marketing Pro

Sutherland Global Service
09.2023 - 03.2026

CCS2 (Inbound Customer Service

Maximus Healthcare
04.2023 - 09.2023

Rochester City School District Consultant

Sire VII Films School Of Motion Picture
01.2022 - 06.2022

Inventory Support Management

L3 Harris Technologies
07.2021 - 04.2023

Direct Support Professional

New York State FLDDSO
01.2018 - 05.2021

Seasonal Mail Handler

USPS
11.2017 - 01.2018

Assistant Branch Manager/ Branch Manager

Citizens Bank
11.2015 - 05.2017

Personal Banker/Business Banker/Manager on Duty

JP Morgan Chase Bank
09.2011 - 10.2015

Associate of Applied Science - Business Management

Monroe Community College

High School Diploma -

Joseph C Wilson Magnet High School

Some College (No Degree) - Business Administration

SUNY Morrisville
Solomon Curry