
Results-driven marketing professional with expertise in strategic planning, customer relations, and brand development. Proven ability to implement effective communications strategies that enhance engagement and drive conversion across multiple channels.
- Provide supports and services which involve advocating for individuals.
- Encourage, guide and teach individuals in expressing personal choice.
- Ensure community integration.
- Assist individuals with personal hygiene care, toileting, dining, dressing, meal preparation,
lifts and transfers.
- Help individuals to participate in games and recreational programs.
- Coach and encourage individuals to develop independent daily living skills.
- Provide a clean safe and comfortable environment.
- Work with other staff to carry out and record care plans.
- Administer medication in accordance with special instructions.
- Operated mail processing equipment and manually sorted mail.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Weighed parcels, calculating costs based on type, total weight, and final destination.
- Offered support and advice to newer personnel to improve performance.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Maintained high levels of control through daily observations, coaching, weekly assigned projects dispersed among the team.
- Lead preparation for onsite internal audits. Assisted branch manager on creating plans that led to achieving their developmental goals and career aspirations.
- Co-Leader of our sales management of the branch to ensure attainment of sales goals, including actively tracking sales.
- Responsible for daily execution of the branch playbook.
- Developed a comprehensive understanding of client needs by utilizing the Financial Wellness Guide and recommends products and services to help the client achieve their financial goals.
- Grew the business through tactics – Retention, Expansion and Acquisition.
- Responsible for the opening and closing of checking, savings, credit card, and loan accounts, assisted with teller duties as needed.
- Partnered with the branch team and specialist to connect customers with experts who can assist in specialized financial needs.
- Developed a dedicated network of small business clients that repeatedly did business with the bank.
- Boosted customer base, acquired new customers and identified needs to deliver relevant products.
- Educated customers on a variety of loan products and available credit options to promote valuable decision-making.
- Networked within communities to identify and capitalize on business opportunities.
- Delivered informational sales presentations to potential investors to build symbiotic client relationships.