Solomon Flores
Honolulu
Summary
Certified CPR Instructor with [2 years] of experience in first aid and emergency medical response. Passionate about educating individuals and organizations on life-saving techniques to promote safety and well-being. Looking to leverage teaching and CPR knowledge to deliver engaging and effective training programs as a CPR Instructor.
I excel in fostering positive client relationships and enhancing team performance. Expert in CPR and First Aid, my strong communication skills ensure effective training and emergency response. Proven ability to adapt and thrive in diverse environments, significantly improving client satisfaction and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Dive Operations Manager
Hawaii Dive Center
07.2024 - Current
- Conducted market analysis for informed decision-making and resource allocation.
- Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
- Conducted process audits to identify areas for improvement and implemented best practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
Staff Development Instructors
Aloha Scuba
03.2023 - 07.2024
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Developed and improved time management and organizational skills to maximise personal productivity.
FSO
USCG
11.2004 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Education
GED -
Home Schooled
Farmington, NM04-2001
Skills
- CPR and First Aid Certification American Heart Association,
- Adult, Child, and Infant CPR Techniques
- Basic Life Support (BLS) and AED (Automated External Defibrillator) Training
- Strong Communication and Interpersonal Skills
- Emergency Medical Response Procedures
- Instructor-Led Training and Facilitation
Certification
- EFR (emergency first respond) - CPR/ First Aid/ care for children w/AED Instructor
- CPR and AED Certification - American Heart Association
Timeline
Dive Operations Manager
Hawaii Dive Center
07.2024 - Current
Staff Development Instructors
Aloha Scuba
03.2023 - 07.2024
FSO
USCG
11.2004 - 09.2023
- EFR (emergency first respond) - CPR/ First Aid/ care for children w/AED Instructor
- CPR and AED Certification - American Heart Association
GED -
Home Schooled
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