Summary
Overview
Work History
Education
Skills
Certification
Music Production
Timeline
Generic

Solomon Futch

Philadelphia,PA

Summary

Driven by a strong background in customer service and problem-solving, I excel in fostering positive customer experiences and resolving issues efficiently. At Lowes Home Improvement, I enhanced team productivity and customer satisfaction, showcasing my ability to adapt and master new skills swiftly. My expertise lies in combining teamwork with independent judgment to achieve exceptional results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Lowes Home Improvment
06.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Home Audiovisual Technician

Statesboro Sight & Sound
05.2022 - 07.2024
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Improved client satisfaction by promptly addressing AV equipment issues and providing efficient solutions.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Retail Sales Associate

Food Lion
02.2021 - 05.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

No Degree - Construction Management

Ogeechee Technical College
Statesboro, GA
07.2025

High School Diploma -

Trinity Christian School
Statesboro, GA
05.2023

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Independent judgement

Certification

  • Licensed Forklift Operator - 3/14/2023
  • NAHB Student Chapters, Ogeechee Technical College - 2024 Member

Music Production

I have been actively engaged in music production for four years, demonstrating a deep passion and commitment to this craft. What began as a hobby has evolved into a serious endeavor, driven by my aspiration to establish a professional career in the industry. Additionally, I have experience as a vocalist and have released my own music projects.

Timeline

Retail Sales Associate

Lowes Home Improvment
06.2023 - 07.2024

Home Audiovisual Technician

Statesboro Sight & Sound
05.2022 - 07.2024

Retail Sales Associate

Food Lion
02.2021 - 05.2023

No Degree - Construction Management

Ogeechee Technical College

High School Diploma -

Trinity Christian School

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Solomon Futch