Fasika Assefa
Jacksonville,Florida
Summary
Experienced luxury retail professional with over 15 years of delivering outstanding customer service and driving high-end sales. Proven leadership experience at prestigious brands including Tom Ford and MAC Cosmetics. Recognized for cultivating elevated client experiences, exceeding sales goals, and representing luxury houses with excellence and grace. Passionate about Louis Vuitton's legacy, and committed to personal and professional growth. Trilingual and certified in leadership, makeup artistry, and aesthetics.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Counter Manager
Tom Ford (Nordstrom)
01.2023 - Current
- - Lead daily operations of the Tom Ford Beauty counter, achieving sales targets while ensuring impeccable brand standards.
- - Recruit, coach, and mentor a high-performing team to deliver luxury-level service and personalized consultations.
- - Execute in-store activations and events to drive traffic and deepen client engagement.
- - Maintain optimal inventory levels and execute merchandising strategies in line with Tom Ford aesthetics.
- - Foster strong client relationships through proactive communication and a deep understanding of luxury needs.
- - Act as a brand ambassador, representing Tom Ford's prestige in every interaction.
Beauty Advisor
MAC Cosmetics (Nordstrom)
01.2022 - 01.2023
- - Delivered personalized beauty consultations for a diverse, trend-savvy clientele.
- - Built and nurtured repeat business through exceptional service and in-depth product knowledge.
- - Achieved individual and team sales goals consistently in a high-volume retail environment.
- - Upheld MAC's premium visual standards through regular merchandising updates and promotional setups.
Education
High School Diploma -
Addis Abeba University
Skills
- - Client Experience & Luxury Service
- - Sales Achievement & Clienteling
- - Visual Merchandising & Event Execution
- - Team Leadership & Development
- - Brand Ambassadorship
- - Product Knowledge: Beauty, Skincare, Fragrance, Fashion
- - Passion for Fashion & Luxury Culture
- - Trilingual Communication: English, Amharic, Tigrinya
- - Eagerness to Learn & Evolve Within a Luxury House
Certification
- - Inspire Leadership Certificate
- - Certified Makeup Artist
- - Certified Facial Aesthetician
LANGUAGES
- English: Fluent
- Amharic: Fluent
- Tigrinya: Fluent
POISED FOR SUCCESS AT LOUIS VUITTON
- - Client-Centric: Expert at delivering elegant, memorable experiences for discerning clients.
- - Sales-Focused: History of exceeding sales targets in premium retail environments.
- - Brand Aligned: Deep appreciation for Louis Vuitton's craftsmanship, innovation, and heritage.
- - Growth-Oriented: Fast learner eager to master Louis Vuitton's products and collections.
- - Luxury Ethos: Exudes professionalism, discretion, and a refined approach to service.
Timeline
Counter Manager
Tom Ford (Nordstrom)
01.2023 - Current
Beauty Advisor
MAC Cosmetics (Nordstrom)
01.2022 - 01.2023
High School Diploma -
Addis Abeba University