Solomon Ince
Washington
Summary
Experienced regional director with a proven track record of leadership and strategic management. Skilled in overseeing operations, driving growth initiatives, and fostering strong relationships with stakeholders. Results-oriented, innovative, and adept at guiding teams to achieve organizational objectives within diverse geographic areas.
Noteworthy contributions include successful business growth initiatives and the establishment of robust regional teams. Showcases strong ability to identify opportunities for revenue growth and maintain strong stakeholder relationships.
Overview
13
13
years of professional experience
Work History
Regional Director
Professional Fitness Management - Health Fitness
Washington
08.2017 - Current
- Directed regional operations for health and fitness facilities across multiple locations.
- Oversaw program development to enhance member engagement and satisfaction.
- Collaborated with management to implement strategic initiatives for service improvement.
- Managed budgets and resources to optimize operational efficiency in all locations.
- Established partnerships with local businesses to promote community wellness programs.
- Identified opportunities for process improvements within the region's operations and led implementation efforts accordingly.
- Maintained relationships with key stakeholders, including customers, suppliers, government officials, and industry associations, promoting goodwill towards the organization.
- Coordinated training sessions for staff to ensure high-quality service delivery.
- Developed and implemented regional strategies to increase market share and profitability.
Area Manager
Professional Fitness Management
Washington
08.2014 - 08.2017
- Oversaw daily operations across multiple fitness facilities.
- Managed staff recruitment, training, and performance evaluations.
- Ensured compliance with health and safety regulations.
- Coordinated scheduling and resource allocation for staff.
- Developed and implemented operational policies and procedures.
- Conducted regular assessments of facility operations and member services.
- Collaborated with management to enhance customer satisfaction initiatives.
General Manager
Professional Fitness Management
Washington
02.2013 - 08.2013
- Managed daily operations to ensure efficient workflow and service delivery.
- Coordinated staff schedules to optimize coverage and meet customer needs.
- Developed training programs for new employees to enhance performance standards.
- Implemented standard operating procedures to improve operational consistency.
- Conducted regular performance evaluations to identify areas for improvement.
- Facilitated team meetings to promote communication and collaboration among staff.
- Resolved customer complaints promptly to maintain high service quality standards.
Education
Some College (No Degree) - Electrical Engineering
The Catholic University of America
Washington, DCSkills
- Strategic planning
- Budget management
- Program development
- Compliance oversight
- Customer relationship management
- Operations management
- Partnership development
Timeline
Regional Director
Professional Fitness Management - Health Fitness
08.2017 - Current
Area Manager
Professional Fitness Management
08.2014 - 08.2017
General Manager
Professional Fitness Management
02.2013 - 08.2013
Some College (No Degree) - Electrical Engineering
The Catholic University of America