Solomon SMITH
Marietta,GA
Summary
Experienced professional with 19 years of dedicated service in a safety and service environment, seeking a service-oriented position prioritizing employee, property, and public safety. Proven track record of effectively resolving issues and interacting with diverse individuals. Committed to maintaining a secure environment and delivering exceptional customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer
The Home Depot Corporate Headquarters
07.2015 - 01.2022
- Monitored the Closed-Circuit Television System
- Assisted employees with security and safety related issues
- Patrolled the headquarters campus
- Wrote incident reports on actual or potential loss and interviewed victims and witnesses
- Responded to emergency situations of various types at the campus
- Performed security inspection tours with documentation of problems to notify the appropriate personnel
- Escorted employees and visitors to the parking structure on an as needed basis
- Monitored security check points to screen and control events
- Trained new employees
Loss Prevention Agent
American Girl
11.2014 - 06.2015
- Assisted customers with products and prevented store from theft, fraud and operational errors
- Monitored security cameras and established checks and balances to detect and prevent theft and fraud in the workplace
Security Officer/Control Center Operator
The High Museum of Art
07.2007 - 03.2014
- Trained new employees
- Dispatch assignment in the control room with monitoring all alarms; call out break schedule to employees; monitored high profile art on display
- Assisted customers to the appropriate art displays in different locations of the museum
- Monitored displayed art to ensure that customers did not touch or damage
Education
A.S - General Studies
Wayne County Community College
01.2006
Skills
- Excel
- IOS
- C-cure
- Verint
- Avigilon
Certification
- CPR
- AED
- First aid
- Conflict Resolution
Timeline
Security Officer
The Home Depot Corporate Headquarters
07.2015 - 01.2022
Loss Prevention Agent
American Girl
11.2014 - 06.2015
Security Officer/Control Center Operator
The High Museum of Art
07.2007 - 03.2014
A.S - General Studies
Wayne County Community College
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