Heather Buchanan
Saint Cloud,FL
Summary
I'm a confident leader looking to expand my professional profile beyond security. I'm currently working towards a master's degree in Clinical Mental Health Counseling and would like the opportunity to engage with the community while perfecting my skills.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
St. Moritz Security Services, Inc.
04.2023 - 10.2024
- My security team and I are in charge of a 33 acre medical marijuana grow/manufacturing facility
- We secure the point of entry along with maintaining security at our dispensary locations any issues that may arise are handled swiftly and ethically
Security Lead Officer
Grow healthy
05.2019 - 04.2023
- Secure the point of entry
- Any issues on site my team and I handle accordingly
Security Officer
Icon security
12.2018 - 04.2019
- Maintain a presence that ensures property security
Human Resources Recruiting Assistant
UPS
09.2018 - 12.2018
- Coordinate job fairs and recruit potential candidates
Security Officer (Full-time)
Trulieve
04.2017 - 09.2018
- Greet incoming patients, data entry, paired with security duties
- I was reception/security in a medical setting
Education
Master of Science - Mental Health Counseling
National Louis University
Tampa, FL04-2026
BA - Criminal Justice
Keiser University
Fort Myers, FL11.2014
Skills
- Human Resources
- Recruiting
- Microsoft Office
- Excel
- Cash Handling
- Customer Service
- Organizational Skills
- Security
- Stocking
- Typing
- Word
- Microsoft Word
- Microsoft Excel
- Management
- Salesforce
- Surveillance
- CCTV
- Interviewing
- Conflict Management
- Leadership
- Writing Skills
- Sales
- Research
- Driving
- Retail sales
- Customer support
- Team management
- Manufacturing
- Packaging
- Loss prevention
- Supervising experience
- Data collection
- Cashiering
- Data management
- Landscaping
- Windows
- Hotel experience
- Greenhouse experience
- Operating systems
- Communication skills
- Guest services
- Clerical experience
- Cash register
- Landscape maintenance
- Report writing
- Work coordination
- Incident reporting
- Security awareness training
Certification
- Security Guard, Class D Security License, Present
- Armed Security License, Present
- AED Certification, Present
Assessments
- Retail customer service, Proficient, 03/01/22
- Attention to detail, Completed, 07/01/22
- Security guard skills, Proficient, 07/01/22
- Sales skills, Proficient, 03/01/22
- Customer service, Completed, 07/01/22
- Work motivation, Proficient, 03/01/22
- Customer focus & orientation, Proficient, 07/01/22
- Work style: Professionalism, Completed, 07/01/22
- Delivery driver, Proficient, 03/01/22
- Work style: Reliability, Proficient, 03/01/22
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Counseling Adademic and Professional Honor Society International Chi Sigma Iota
I was presented with membership to the Counseling Academic and Professional Honor Society Chi Sigma Iota through National Louis University's Nu Lambda Upsilon Chapter on October 6, 2024.
Timeline
Security Officer
St. Moritz Security Services, Inc.
04.2023 - 10.2024
Security Lead Officer
Grow healthy
05.2019 - 04.2023
Security Officer
Icon security
12.2018 - 04.2019
Human Resources Recruiting Assistant
UPS
09.2018 - 12.2018
Security Officer (Full-time)
Trulieve
04.2017 - 09.2018
BA - Criminal Justice
Keiser University
Master of Science - Mental Health Counseling
National Louis University
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