I am an accomplished Service Writer, busser, and graduate student with success in assisting with daily business operations in Nona's Auto Center, and Firenze. I am driven, energetic, and always go above and beyond.
Overview
1
1
years of professional experience
5
5
years of post-secondary education
Work History
Busser
Firenze Ristorante
Oakdale, CA
05.2023 - Current
Provided quick and efficient clearing of tables between courses.
Bussed and reset tables in an orderly fashion.
Assisted servers with stocking supplies, setting up for service, and cleaning duties.
Maintained cleanliness of restaurant dining area throughout shift.
Replenished napkins, condiments, silverware, and glassware as needed.
Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
Delivered food orders to tables in a timely manner according to company standards.
Ensured that each table was properly set before seating guests.
Conducted regular checks on customer satisfaction levels during meal service.
Swept floors, washed walls and windowsills, emptied trash receptacles, and cleaned restrooms when needed.
Took the initiative to help others whenever necessary.
Service Writer
Nona's Automotive Center
Turlock, USA
06.2018 - 07.2018
Took customer calls and answered their questions
Credit card processing
Professional telephone demeanor
Order fulfillment
Retail materials management
Consulted customers on possible problems with their vehicles and possible repairs
Produced accurate customer estimates on repairs as well as other services and clearly articulated charges to customers to minimize complaints
Ordered parts from O'reilly's auto parts, Autozone, the Modesto Parts Department, and various dealerships
Arranged appointments for customers at the shop for various repairs and other services, whether it was for the same day or two weeks in advance
Occasionally helped in the repair of vehicles
Operated the cash register
Organized shelves and parts in storage
Also took up janitorial duties cleaning up the shop
Education
High School Diploma -
James C. Enochs High School
Modesto, CA
01.2019
Biology
Modesto Junior College
Modesto, CA
05.2019 - 08.2022
Associate's Degree - Psychology
California State University, Stanislaus
Turlock, CA
08.2022 - 05.2024
Skills
Client communication
Cost estimates
Status reports maintenance
Schedule coordination
Estimating costs
Beverage Service
Food Running
Restaurant industry expertise
Guest Relations
Inventory Management
Team Collaboration
Hobbies and Interests
Martial arts with a brown belt in Korean Karate (two belts away from a black belt), and from the Modesto grappling Club a yellow belt in Judo, and experience in wrestling, grappling, MMA (Mixed Martial Arts), and Boxing.