Solongoo Battogoo
Arlington,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
FOH Manager/FOH Team Member
Rasika West End
Washington, DC
09.2015 - Current
- Assigned tasks to FOH staff members according to their abilities and experience levels.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Assigned duties to servers and monitored their performance.
- Supervised service staff in providing quality service to guests in a timely manner.
- Trained new servers on menu items and restaurant standards.
Operation Dispatcher
NGS Express Inc
Alexandria, VA
06.2014 - 09.2015
- Assigned and monitored routes for drivers to ensure timely deliveries.
- Maintained records of all delivery activities including driver information, vehicle maintenance, and customer data.
- Communicated with customers regarding order status or changes in delivery schedules.
- Prepared invoices for bill of lading and corresponded with companies to increase the speed of collecting receivables.
- Managed late payments and collection activities to mitigate bad debt.
- Addressing complaints and resolving problems.
Education
MBA - Accounting And Business Management
Strayer University
Washington, DC06-2014
BBA -
University of Finance And Economics
Ulaanbaatar, Mongolia07-2005
Skills
- Bookkeeping and Accounting
- Communication and customer services
Timeline
FOH Manager/FOH Team Member
Rasika West End
09.2015 - Current
Operation Dispatcher
NGS Express Inc
06.2014 - 09.2015
MBA - Accounting And Business Management
Strayer University
BBA -
University of Finance And Economics
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