Solymaris Rivera
Coconut Creek,United States
Summary
A dependable result-driven employee focused on delivering exceptional support for customer needs. Who successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in multitasking, time management, customer relations, and communication skills combined with unwavering devotion to the company’s success!
Overview
5
5
years of professional experience
Work History
Deli Bakery Associate (Shift leader)
Military Deli Bakery Services
Fort Riley, Kansas
04.2023 - 05.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Sales Associate
Walmart
Junction City, Kansas
02.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Front Desk Agent
B Ocean Fort Lauderdale
Fort Lauderdale, FL
04.2020 - 01.2022
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Oversaw fast-paced front desk operations
- Answered customer telephone calls promptly and appropriately handled needs to build rapport and retention.
- Facilitated smooth guest experiences by coordinating with multiple departments across the property.
Student Teacher Intern
Winston Park Elementary
Coconut Creek, FL
11.2019 - 03.2020
- Collaborated with primary classroom teacher to learn about current standards and best practices.
- Assisted with grading projects, homework, and assignments.
- Developed strong relationships with students, parents, and colleagues to foster a supportive learning environment.
- Instructed up to twenty-five students individually and in groups on four subjects.
Education
Coral Springs High School
Coral Springs, FL05.2021
Skills
- Microsoft Office
- Merchandise Retrieval and Distribution
- Data entry/ Database Skills
- Telephone skills
Timeline
Deli Bakery Associate (Shift leader)
Military Deli Bakery Services
04.2023 - 05.2024
Sales Associate
Walmart
02.2022 - 04.2023
Front Desk Agent
B Ocean Fort Lauderdale
04.2020 - 01.2022
Student Teacher Intern
Winston Park Elementary
11.2019 - 03.2020
Coral Springs High School