Somaya Jeffery
Tempe,AZ
Summary
-Dedicated team member with strong customer service skills, ensuring satisfaction through effective communication and attention to detail.
-Motivated professional with experience in fast-paced environments. Skilled in teamwork and problem-solving, contributing to efficient operations and enhanced customer experiences. Committed to maintaining high standards of cleanliness and organization.
-Adaptable team player known for exceptional active listening and flexibility. Proven ability to train new staff and maintain a clean workspace, driving both efficiency and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Pure Green
Tempe, AZ
04.2025 - Current
- Assisted in preparing and serving smoothies and juices to enhance customer experience.
- Maintained cleanliness and organization of workspace to meet health and safety standards.
- Operated blenders and other equipment effectively while adhering to operational protocols.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Stocked supplies and ingredients, ensuring availability for daily operations.
- Supported training of new staff on standard operating procedures and product knowledge.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
Server
Johnny Rockets Restaurant
Tempe, AZ
08.2023 - 06.2025
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Trained new team members on restaurant procedures and service standards.
- Managed cash register operations, processing transactions efficiently and accurately.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ05.2029
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Following instructions
- Cleaning
- Flexible schedule
- Computer skills
- POS systems
- Upselling techniques
- Active listening
Certification
- Certified [Manager], [Serv Safe] - [4/10/25 to 4/10/30]
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Team Member
Pure Green
04.2025 - Current
Server
Johnny Rockets Restaurant
08.2023 - 06.2025
Bachelor of Science - Psychology
Arizona State University