Somer Williams
Calhoun,LA
Summary
I am a motivated and enthusiastic individual with over four years of office and sales experience. I am looking to fulfill your sales position available. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
7
7
years of professional experience
Work History
Office Manager and Insurance Producer
The Provost Agency
Calhoun, LA
08.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Generated leads through cold-calling, networking and other outreach methods.
- Analyzed risk factors to recommend appropriate coverage levels.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Conducted research and identified market trends to develop better strategies for sales.
- Negotiated contracts and terms of sale with potential customers.
- Conducted annual reviews of existing policies to update information.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Finalized sales and collected necessary deposits.
Safety Technician / Land Surveyor
ESP Associates P.A.
Wilmington, NC
04.2018 - 03.2019
- Assisted in accident investigations to determine root causes, prevent future occurrences, and maintain a safe work environment.
- Served as a resource for employees seeking guidance on specific safety-related issues or concerns within their respective roles.
- Conducted ongoing job safety analysis for conformity to personal protective equipment guidelines and occupational safety procedures.
- Increased employee awareness of safety practices through consistent communication and education on safe work procedures.
- Conducted regular reviews of safety documentation and procedures to ensure accuracy, consistency, and compliance with regulatory requirements.
- Completed large-scale boundary surveys for commercial and residential projects, enhancing client satisfaction.
- Located monuments and natural geographical features to report on legal boundaries of over Number commercial lots using metes-and-bounds method.
- Used Trimble and Microstation to create topographical survey maps for new residential developments.
- Facilitated construction by mapping out utility installations and establishing reference points, grades and elevations.
- Delivered accurate as-built drawings by conducting comprehensive post-construction surveys.
- Measured and marked property lines and key topographic features.
- Improved land survey accuracy by implementing advanced GPS and GIS technologies.
- Set up precise measurement and control equipment.
- Used Trimble and AutoCAD to create detailed maps from raw field data.
Pipeline Surveyor
TRC Consulting
West Virgina
12.2017 - 04.2018
- Performed field calculations to complete assessments.
- Gathered, organized and modeled data for reports and presentations.
- Utilized GPS technology for efficient data collection, expediting the completion of fieldwork assignments.
- Entered legal descriptions, lot sizes and other data into online databases through AutoCAD, SurvCAD and CADD interfaces.
- Adapted quickly to changing conditions on job sites, efficiently adjusting plans as needed while maintaining overall project goals.
- Used Trimble and AutoCAD to create detailed maps from raw field data.
- Achieved increased accuracy in measurements using robotic total stations for complex projects.
- Measured and marked property lines and key topographic features.
- Developed strong relationships with clients through consistent communication and timely delivery of results.
- Performed boundary surveys to resolve disputes between property owners amicably and professionally.
Education
Licensed Insurance Producer - Insurance
Bob Brooks Online
02.2023
GED -
Louisiana Delta Community College
01.2010
Skills
- Customer Service
- Office Management
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Document Management
- Relationship Building
- Employee Training
- Computer Skills
- Teamwork and Collaboration
- Good Judgment
- Negotiation and Conflict Resolution
- Goal Setting
References
- Shelley Odom, (318)594-2040
- Lateasha Poole, (812)217-3151
- Alisha Burkett, (318)331-7001
Timeline
Office Manager and Insurance Producer
The Provost Agency
08.2019 - Current
Safety Technician / Land Surveyor
ESP Associates P.A.
04.2018 - 03.2019
Pipeline Surveyor
TRC Consulting
12.2017 - 04.2018
Licensed Insurance Producer - Insurance
Bob Brooks Online
GED -
Louisiana Delta Community College