Somiya Bhatnagar
Summary
A District Manager with multiple years of experience within the retail industry specializing in P&L, HR Management, strategy development, and continuous improvement. A strong history of coordinating with store leaders to drive sales initiatives and enhance profitability for multiple store locations generating over $120 million in annual revenue.
Overview
25
25
years of professional experience
Work History
District Leader
PetSmart-Northern Colorado
10.2022 - Current
- Promoted to largest volume district in the company
- Oversee operation of 18 retail store locations, manage annual P&L valued at $120M, coordinate with home office for inventory and reduce annual operating costs by 10%
- Lead a team of 20 store leaders responsible for 540 personnel across 12 stores, provide training on operating process, customer service standards and leadership
- Coordinate with management teams to execute district-wide sales initiatives for new product lines and membership benefits, resulting in a 30% increase in enrollment.
Store Leader/Market Leader/HR/People Captain
PetSmart-Parker CO
06.2010 - 10.2022
- Made Circle Of Excellence twice in the first three years with PetSmart
- Ensure store operating procedures are in place by all staff to enhance in store pet parent experience by assisting to help find the right solutions
- Personally responsible for recruiting and development of four ASL to store leaders
- Hire and recruit for the South Colorado district as HR captain
- Achieved highest pet training sales in Colorado and top ten in company
- Highest performing salon in the region with 82% comp and pet safety incidents below 30% YTD
- Million dollars over plan in total sales for 2021.
General Manager
Kohls-Irving TX
07.2007 - 01.2010
- Managed overall operations in a $16 million, 88,000 square foot department store
- Directed store management team to exceed store goals and objectives by developing and executing strategic business plans
- Develop a high-performance team through training and recruitment
- Consistently performed above company standards regarding customer service performance and credit loyalty program.
DVP General Manager
MACY'S – Frisco, TX
08.2004 - 07.2007
- Coordinated daily business functions of thriving high-end department stores, facilitating exceptional revenue results and high levels of staff productivity
- Supervised the 240 employees in this 250,000 square foot / $35 million unit
- Implemented corporate sales and marketing strategies, emphasizing use of proven merchandising techniques coupled with promotion of new and exclusive items
- Mentored supervisors in use of effective staff recruitment and retention strategies
- Trained sales associates in company policies and procedures, underscoring the importance of personalized, courteous customer service
- Evaluated staff performance and served in advisory roles to recommend appropriate behavioral modifications
- Contacted vendors to discuss inventory requirements and procure items to prevent depleted stock
- Performed various requisite accounting procedures, ensuring adherence to stringent budgetary guidelines.
Store Manager /District Trainer
SEARS – Hackensack, NJ
02.2000 - 08.2004
- Capitalized on leadership talents to adeptly lead collaborative staff of stores with up to $35M in annual revenue
- Provided essential direction to 160 associates and 18 managers, conducting training sessions and meetings as needed to discuss operational practices and concerns
- Devised and executed merchandising plans in order to attain desired profit objectives
- Mediated in and resolved customer service issues to maximize repeat business
- Recorded and analyzed sales, procurement, labor, and other significant expenses and compared to budgeted amounts.
Education
BERGEN COMMUNITY COLLEGE
Collin Community College
Skills
- Financial Acumen
- Influence
- Drive Energy
- Leader Identification
- Presentation Skills
- Strategic Planning
- Relationship Building
Timeline
District Leader
PetSmart-Northern Colorado
10.2022 - Current
Store Leader/Market Leader/HR/People Captain
PetSmart-Parker CO
06.2010 - 10.2022
General Manager
Kohls-Irving TX
07.2007 - 01.2010
DVP General Manager
MACY'S – Frisco, TX
08.2004 - 07.2007
Store Manager /District Trainer
SEARS – Hackensack, NJ
02.2000 - 08.2004
BERGEN COMMUNITY COLLEGE
Collin Community College
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