Sommer Clark
Lewisville,TX
Summary
Detail-oriented professional transitioning from finance to user experience design. Adept at problem-solving, analyzing user needs, and creating efficient, user-centered solutions. Currently pursuing UX education and building a strong foundation in user research, wireframing, and prototyping, with a passion for improving digital experiences.
Overview
5
5
years of professional experience
Work History
Transactions Specialist
JPMC
01.2024 - Current
- Provided exceptional customer service, fostering positive relationships with clients and stakeholders alike.
- Safeguarded sensitive information by adhering to strict confidentiality protocols in all transactions.
- Collaborated cross-functionally to implement improvements in transaction procedures.
- Demonstrated versatility by handling multiple responsibilities simultaneously without compromising on quality or timeliness of deliverables.
Transaction Specialist Consultant
JP Morgan Chase
03.2022 - Current
- Prepared digital files, physical documents and work requests in compliance with lockbox operations
- Transmitted documents, organized revisions and tracked changes
- Scanned, filed and transmitted various documents and adhered to digital filing procedures
- Completed data entry and utility tasks with accuracy and efficiency
- Mentored new hires, resulting in stronger staff development and increased productivity
Document Specialist
Citi
11.2019 - 03.2022
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention
- Implemented useful procedures to establish accuracy in cash handling, counting and reporting
- Coordinated document exchange between departments, contractors, suppliers and customers
- Provided support for document controls and worked with contract documents
Education
Associate of Arts - Experience Design/User Interface (UX/UI) A.A.S.
Dallas College
Dallas, TX06.2025
Certificate - MIT CSAIL: Human-Computer Interaction For User Exp
Massachusetts Institute of Technology
Cambridge, MA11.2024
Skills
UX Design Skills:
- Wireframing & Prototyping (Figma, Adobe XD, Sketch)
- User Research & Usability Testing
- Information Architecture & Interaction Design
- User Flow & Journey Mapping
Transferable Skills from Finance:
- Data Analysis & Problem-Solving
- Attention to Detail
- Stakeholder Communication
- Project Management & Time Management
Timeline
Transactions Specialist
JPMC
01.2024 - Current
Transaction Specialist Consultant
JP Morgan Chase
03.2022 - Current
Document Specialist
Citi
11.2019 - 03.2022
Associate of Arts - Experience Design/User Interface (UX/UI) A.A.S.
Dallas College
Certificate - MIT CSAIL: Human-Computer Interaction For User Exp
Massachusetts Institute of Technology
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