Sommer Hernandez
Katy,TX
Summary
Detail-oriented team player with strong organizational skills. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Dick's House Of Sport
05.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Retail Sales Associate
Bed Bath & Beyond
01.2023 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Diploma -
Lamar Cons High School
Rosenberg, TX06.2018
Skills
- Customer Service
- Teamwork
- Customer Assistance
- Cash Handling
- Retail Sales
- Reliability and punctuality
- Stocking and Receiving
Timeline
Retail Sales Associate
Dick's House Of Sport
05.2024 - Current
Retail Sales Associate
Bed Bath & Beyond
01.2023 - 06.2023
Diploma -
Lamar Cons High School
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