Compassionate Licensed Practical Nurse with over 22 years of experience in healthcare. Administrative skills and experience in handling business operations including schedule management and financial management. Friendly and excellent interpersonal communication skills. Loyal and collaborative team player.
Overview
22
22
years of professional experience
Work History
Phlebotomy Manager
Alpha Medical Lab
Little Rock, Arkansas
02.2026 - Current
Managed daily operations of phlebotomy department at Alpha Medical Lab.
Trained and supervised phlebotomy staff on best practices and protocols.
Ensured compliance with health regulations and safety standards in procedures.
Developed and implemented training programs for new phlebotomists.
Coordinated scheduling to optimize staff efficiency and patient flow.
Conducted regular performance evaluations for team members to enhance skills.
Managed and supervised a team of phlebotomists to ensure proper patient care.
Utilized computer systems to enter patient data into electronic health records.
Reviewed and maintained inventory of phlebotomy supplies and equipment.
Evaluated employee performance regularly and provided constructive feedback.
Developed strategies for improving efficiency within the laboratory environment while maintaining quality control.
Resolved customer complaints regarding phlebotomy services in a professional manner.
Conducted regular staff meetings to review performance and address any issues or concerns.
Developed policies, procedures and protocols for the collection, handling and processing of blood samples.
Monitored workflow to ensure timely completion of tasks related to specimen collection.
Reviewed lab results for accuracy prior to releasing them to physicians or other healthcare providers.
Established relationships with external vendors for procuring necessary materials such as reagents or disposables.
Provided training and education to staff members on proper specimen collection techniques and safety protocols.
Ensured compliance with all applicable laws, regulations, standards and guidelines related to phlebotomy services.
Performed administrative duties including hiring new employees, managing payroll and creating reports for upper management.
Paient Care Coordinator/Field Nurse
Kindred Hospice
White Hall , AR
10.2018 - 04.2026
Planned, integrated, and maintained quality care systems and standards, creating and improving medical protocols and guidelines.
Coordinated delivery of exceptional patient care by evaluating workflows and facilitating enhancements.
Collaborated with multi-disciplinary staff to improve overall patient care.
Managed patient scheduling and workflow processes, improving operational efficiency.
Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
Delivered respectful, compassionate care to each patient and family member.
Guided patients' loved ones and caregivers in pain management, wound care and medication dosing.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Agency Licensed Practical Nurse
Shiftkey
Little Rock, AR
06.2021 - 02.2024
Administered individualized nursing care, applying simple and complex techniques and processes specific to needs of patient.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Observed strict safety measures, including checking medication dosages before administration to patients.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Documented patient assessment findings and responses to nursing interventions to track progress towards care goals.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Ensured high-quality patient care through accurate medication administration, catheter management, wound care, and assistance with personal hygiene.
Applied strong assessment skills to identify and implement necessary patient care.
LPN Field Nurse / on Call LPN
Hospice Home Care - Pine Bluff
Pine Bluff, AR
10.2012 - 10.2018
Cared for terminally ill patients, documented health status and medical history, and addressed individual needs including physiological, psychosocial, and environmental factors to enhance patient comfort and quality of life.
Patient/ Family teaching and education of disease processes.
Medication administration and treatment according to physicians' orders policy and procedure.
Entered patient referrals into the system to facilitate timely care coordination.
Observed employee fieldwork and usage of materials for quality and consistency.
Generated financial reports
Set up staff schedules and assigned specific work based on department needs and individual strengths.
Supported development and management of nursing standards and policies to ensure high-quality patient care and compliance with best practices.
Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
Educated clients, patients, and caregivers on medical diagnoses, treatment options, and chronic disease self-management to empower informed health decisions.
LPN Charge Nurse
White Hall Health and Rehabilitation
White Hall, AR
11.2010 - 10.2012
Managed all aspects of patient care following physicians' orders and policies, including medication administration, treatments, wound care, evaluations, assessments, and charting.
Conducted daily rounds to assess patient conditions and ensure timely medication distribution.
Supported patients' rights and values through active communication and engagement, respecting individual beliefs and preferences.
Evaluated patient care needs to prioritize treatments, enhancing patient flow and satisfaction.
Administered medications and therapies in accordance with physicians' orders.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
LPN/ Health Care Specialist
United Medical
White Hall, AR
02.2007 - 11.2010
Set up cpap and bipap therapy and educated patients on usage per physician orders and established protocols.
Patient and family education on disease process and management of COPD and CHF.
Administered oxygen and aerosol therapy, including equipment setup and patient education on therapeutic benefits.
Provided tracheotomy care and education to patients and families in a clinical setting.
Conducted in-service luncheons for physicians and nurses to raise awareness of available healthcare services.
LPN
Millcreek Behavioral Health
Fordyce, AR
08.2005 - 02.2007
Provided nursing care for children with behavioral modification needs, assessing and treating individual needs in alignment with physician orders and Plan of Care. Administered medications, including immunizations and prescribed injections, ensuring adherence to established protocols.
LPN Clinic / Surgery Nurse
McFarland Eye Care
Pine Bluff, AR
08.2004 - 08.2005
Assisted ophthalmologists in surgeries by managing preoperative and postoperative tasks to ensure smooth patient transitions.
Performed clinical treatment per policy, including collecting and documenting patients' history and needs, administering eye drops, and conducting vision tests.
Educated patients on eye care and treatment options to enhance understanding of their health.
Education
License Practical Nurse - Nursing
Jefferson School of Nursing
Nursing
Southeast Arkansas College
Skills
Phlebotomy
Wound Care
IV medication management
Injections and Immunizations
Vital Signs and Patient Monitoring
Patient Care
Charting and Documentation
Compliance reporting
Privacy/ HIPAA Regulations
Patient Education
Experience in multiple electronic charting platforms