Dedicated laboratory professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am an experienced Phlebotomy Manager with over 30 years of experience in a clinical laboratory setting. I have an excellent reputation for resolving problems and improving customer satisfaction.
Over the 24 years with my current employer I have seen many changes; as a vital member of the management team I always work diligently along side my staff to assure these changes are implemented, with little to no disruption to our day to day operations. I feel that demonstrating a strong work ethic to my support staff and their employees helps to create and maintain a happy and harmonious working environment, which results in a loyal, positive and productive team. We are all only as good as the team that works the front line day to day, it is a managers job to assure staff is properly prepared and supported for their daily duties.
Microsoft excel