Compassionate and adaptable professional with a solid background in patient care and behavioral support. Demonstrates effective communication and crisis intervention skills, ready to leverage expertise to enhance patient experiences and outcomes.
Overview
4
4
years of professional experience
Work History
Patient Care Technician, Emergency Department
Magee General Hospital
04.2026 - Current
Provided direct patient care, assisting with activities of daily living and ensuring comfort.
Monitored vital signs and reported changes to nursing staff for timely intervention.
Maintained cleanliness and organization of patient areas to support infection control protocols.
Assisted in the preparation and transport of patients for diagnostic tests and procedures.
Provided emotional support to patients and families during challenging situations, fostering trust and positive relationships.
Demonstrated adaptability under pressure while working in a high-stress environment with unpredictable situations arising throughout each shift.
Behavior Support Specialist
Lilly Pad Home Health
08.2023 - 11.2025
Developed individualized behavior support plans for clients based on assessments and observed needs.
Collaborated with multidisciplinary teams to implement effective interventions and strategies for behavior management.
Trained and mentored staff on best practices in behavioral support techniques and client engagement methods.
Monitored client progress, adjusting strategies to ensure alignment with treatment goals and family involvement.
Provided crisis intervention during critical situations, ensuring the safety and well-being of all parties involved.
Social Work Intern
Child Protective Services
08.2022 - 01.2023
Assisted caseworkers in conducting assessments and evaluations for child welfare cases.
Observed and documented client interactions to support case management processes.
Engaged with families to provide resources and referrals for community services.
Collaborated with multidisciplinary teams to develop intervention strategies for clients.
Offered community resource guidance to clients to meet family needs for assistance.
Education
Associate of Science - Health Related Proffessions
Jones County Junior College
Ellisville, MS
05-2020
Bachelor of Arts - Social Work
Capella University
05-2027
Skills
Conflict de-escalation
Compassionate support
Mental health awareness
Suicide prevention
De-escalation techniques
Verbal communication
Timeline
Patient Care Technician, Emergency Department
Magee General Hospital
04.2026 - Current
Behavior Support Specialist
Lilly Pad Home Health
08.2023 - 11.2025
Social Work Intern
Child Protective Services
08.2022 - 01.2023
Bachelor of Arts - Social Work
Capella University
Associate of Science - Health Related Proffessions
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