Sommer Popkes
Deerwood,MN
Summary
Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols.
Overview
3
3
years of professional experience
2
2
Certificates
Work History
Dermatology Medical Assistant
Central Minnesota Dermatology
04.2023 - 04.2023
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Taught patients about medications, procedures and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Evaluated patient histories, complaints and current symptoms.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
Patient Access Specialist
Cuyuna Regional Medical Center
05.2022 - 04.2023
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Providing excellent customer service by promptly answering patient inquiries.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Admitting Clerk
Cuyuna Regional Medical Center
11.2021 - 05.2022
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Verified patient details and insurance coverage and collected co-pays.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered patients for labs, surgeries and radiology.
Automotive Service Writer
Cuyuna Country Auto Center
12.2019 - 11.2021
- Consulted with customers to assess service requirements and produce accurate orders.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Gathered information through research and vendor inquiries to provide job estimates.
- Greeted and registered customers requiring service and directed automobiles to service garage.
- Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
Education
Certificate - Medical Assisting
Purdue University Global
Online06.2023
Associate of Arts - Liberal Arts And General Studies
Central Lakes College
Brainerd, MN05.2021
High School Diploma -
Crosby-Ironton Secondary
Crosby, MN05.2019
Skills
- Electronic Health Records Systems
- Payment Processing
- Customer Satisfaction
- Patient Health Information Access
- Referral Coordination
- Educating Patients
- Medical Histories and Vital Statistics
- Insurance Company Knowledge
- Schedule Management
- Computer Proficiency
- Completing Insurance Forms
- Simple Dressings
- Direct Patient Care
- Proper Sterilization Techniques
- Patient Skin and Nail Care
- Assisting with Physical Exams
- Sterile Procedures and Techniques
- Specimen Collection
- Medical Terminology
- Dermatological Procedures
Certification
- Registered Medical Assistant, American Medical Technologists - To be obtained by June, 2023.
- Certified Basic Life Support Provider, American Heart Association - Until 10/2024.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Dermatology Medical Assistant
Central Minnesota Dermatology
04.2023 - 04.2023
Patient Access Specialist
Cuyuna Regional Medical Center
05.2022 - 04.2023
Admitting Clerk
Cuyuna Regional Medical Center
11.2021 - 05.2022
Automotive Service Writer
Cuyuna Country Auto Center
12.2019 - 11.2021
Certificate - Medical Assisting
Purdue University Global
Associate of Arts - Liberal Arts And General Studies
Central Lakes College
High School Diploma -
Crosby-Ironton Secondary
- Registered Medical Assistant, American Medical Technologists - To be obtained by June, 2023.
- Certified Basic Life Support Provider, American Heart Association - Until 10/2024.
Similar Profiles
Samantha JohnsonSamantha Johnson
RN, Mental Health Practitioner at Central Minnesota Mental Health CenterRN, Mental Health Practitioner at Central Minnesota Mental Health Center
Amanda WilliamsAmanda Williams
PCA at Central Minnesota Senior CarePCA at Central Minnesota Senior Care
Katherine SwansonKatherine Swanson
Enrollment Coordinator at Big Brothers Big Sisters of Central MinnesotaEnrollment Coordinator at Big Brothers Big Sisters of Central Minnesota