Sompong Thammakham
Create Energy
Frisco,TX
8
years of professional experience
Detail-oriented professional with extensive experience in robotics and client services. Proven track record in troubleshooting robotic systems and streamlining processes, committed to driving continuous improvement and enhancing customer satisfaction.
Work History
Robotics Engineer
4 Months- Designed and tested robotic systems for energy efficiency applications.
- Assisted in programming robotic software for automation tasks and process optimization.
- Collaborated with cross-functional teams to integrate robotics into existing processes.
- Conducted troubleshooting and maintenance on robotic equipment to ensure operational reliability.
Director of Client Services
2 Years- Led client onboarding process, enhancing customer satisfaction and retention.
- Developed training materials for client services team to improve service delivery standards.
- Streamlined communication protocols between departments, increasing operational efficiency.
- Analyzed client feedback data to identify areas for improvement in service offerings.
Robotic Technician
4 Years 4 Months- Diagnosed and repaired robotic systems to ensure optimal functionality and performance.
- Conducted routine maintenance on robotic equipment, enhancing reliability and reducing downtime.
- Developed troubleshooting protocols that streamlined repair processes and reduced error rates.
- Managed inventory of spare parts, optimizing stock levels to support timely repairs and maintenance activities.
Education
No Degree - Chemistry
High School Diploma
Skills
Robotics programming
Mechanical design
Robot operating system
Cross-functional collaboration
Cross-functional collaboration
Problem-solving
Analytical problem-solving
Project management
Timeline
Robotics Engineer
Create Energy
03.2026 - 07.2026Read More
Director of Client Services
Graze
06.2022 - 06.2024Read More
Robotic Technician
Robin Autopilot
02.2018 - 06.2022Read More
Cleveland State University
No Degree from Chemistry
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Lutheran HS West
High School Diploma
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